AutoNation Ford Littleton - Service Center

Worst service department in the business. They had my truck for 3 hours then said they couldn't get to it ... this is with an appointment. Come to find out they decided to service their ow They had my truck for 3 hours then said they couldn't get to it ... this is with an appointment. Come to find out they decided to service their own service vehicle s and bump customers . I will never be back to this service department. More

Autonation Ford in Littleton has been a very helpful resource in maintaining my f150. They are very professional and reliable. All employees have been extremely kind and helpful. resource in maintaining my f150. They are very professional and reliable. All employees have been extremely kind and helpful. More

Thank you autonation for helping me get past a very difficult time in life. You customer service and staff are top notch! difficult time in life. You customer service and staff are top notch! More

They took my car in for what was found I be a blown transmission. I had to call to get the status after 5 days and when I picked it up, the notes said that the brakes need immediate attention. I would transmission. I had to call to get the status after 5 days and when I picked it up, the notes said that the brakes need immediate attention. I would have appreciated them letting me know that while they had my car instead of after I picked it up. More

I can’t rate the experience a 5 star overall because only a few minutes after we picked up the vehicle it broke down on the side of the road with an issue we were told was unrelated to the repairs that were a few minutes after we picked up the vehicle it broke down on the side of the road with an issue we were told was unrelated to the repairs that were done. But they were quick to get it towed back to them and fixed the issue with no additional charge. It was obviously an inconvenience but they did their best to make it right. Matt was our service advisor and he was great! Very friendly, knowledgeable and responsive. More

Everyone there was very friendly. They have a quick turnaround on the recall that I received. They have a quick turnaround on the recall that I received. More

I usually service my truck at Ford (Quick Lane). My indicator telling me it was time to change my oil came on so I thought i'd take my chances on a walk in appointment. They took me in and told me My indicator telling me it was time to change my oil came on so I thought i'd take my chances on a walk in appointment. They took me in and told me it would be a couple hour wait. The service advisor and asked me if I wanted a tire rotation and I responded yes. My truck was finally ready and I went to pay the bill and was surprised to see the total was $176.68! Usually at Quick Lane the total is around $100+/-. I looked through the invoice and noticed that I was charged $29.95 for the tire rotation (I was never informed of the price and expected it to be a free service as it is with Quick Lane or Discount Tire)!!! I would have said NO if i knew it was a CHARGED extra... My truck was pulled around and I opened the door to fine the plastic seat cover/paper floor mat/dash tag still in the vehicle. There was no trash can near so I took it all out of my truck and placed it on the ground for them to dispose of it. Thank you for the convenience of getting me in as a walk in customer, but shame on you for OVER charging me. More

Kevin S. is a great asset to the service dept, and is outstanding and helpful at his job. is a great asset to the service dept, and is outstanding and helpful at his job. More

My service advisor, Ethan was terrific to work with. He followed up and made sure he communicated with me regarding the status of the service on my car. He followed up and made sure he communicated with me regarding the status of the service on my car. More

Shawn B. was very professional and communicated continuously on the progress of the repairs. I did not need to call. was very professional and communicated continuously on the progress of the repairs. I did not need to call. More