AutoNation Ford Littleton - Service Center

My Service Rep, John, was really good at keeping me updated, made it a great experience. updated, made it a great experience. More

I've always had a good experience with the service department. I appreciated Tanya calling me several times to keep me posted on the progress as my car was being serviced. department. I appreciated Tanya calling me several times to keep me posted on the progress as my car was being serviced. More

Service, as always was top notch. Service department was efficient and professional! Kevin was excellent as the part was on back order for some time. efficient and professional! Kevin was excellent as the part was on back order for some time. More

I made an appointment months in advance, rearranged my work and family schedule to accommodate the appointment and dropped off the truck only to be called an hour later that the necessary parts were not i work and family schedule to accommodate the appointment and dropped off the truck only to be called an hour later that the necessary parts were not in stock. Perhaps for a no-notice appointment this would be understandable but for a planned appointment this is frustrating. It seems that someone could easily take a look at the customers coming in the next day or even first thing in the morning and let them know if required parts were not in stock for their scheduled service. Previously I have had mixed service here. I cannot speak highly enough about the technicians working here and their care for my truck. But I can recall a separate time that a tire rotation and alignment was unable to be done due to not having the proper wheel lock key. However, it was still listed on the invoice for me to be charged despite the work not being done and clearly annotated as so. Again, something that should easily be caught and corrected by the service desk. More

Recall repairs done on time. Kevin Moczo was very helpful and ensured the seat belt issue from the last recall repair was performed correctly. Thank you Kevin. helpful and ensured the seat belt issue from the last recall repair was performed correctly. Thank you Kevin. More

Hard to find a time to schedule an appointment, but service is always good. Even provided a half-off coupon for the service since we prefer to do ours more frequently than the purchased service plan. service is always good. Even provided a half-off coupon for the service since we prefer to do ours more frequently than the purchased service plan. More

The same great service as always, never a problem with anything. anything. More

I have had ongoing bad experiences with 3 other metro area dealerships. I wasn't even liking the Ford brand anymore. John Watt turned this all around! He is an Amazing service provider. I truly appreciat area dealerships. I wasn't even liking the Ford brand anymore. John Watt turned this all around! He is an Amazing service provider. I truly appreciate his honesty and help guiding me through problems with my car. He's a keeper!! Thank you John! :) More

although I had an appointment, it took about 20 minutes although I had an appointment, it took about 20 minutes to get checked in. There was an obvious shortage of survive writers to attend to customers .N although I had an appointment, it took about 20 minutes to get checked in. There was an obvious shortage of survive writers to attend to customers .Not a good experience More

Professional service to diagnose the issue with my truck. Gabe, the mechanic who worked on my truck, is excellent. Gabe, the mechanic who worked on my truck, is excellent. More