AutoNation Ford Littleton - Service Center

I was very glad that they could get my truck in so fast, but the reason I brought it in was not resolved. The service advisor told me that, that’s just the way it is. The transmission shifts so violently th but the reason I brought it in was not resolved. The service advisor told me that, that’s just the way it is. The transmission shifts so violently that it hurts your neck, but that’s the way Ford made it. I truly believe that there is something wrong with the transmission. More

Your dealership has always done a very fair and reasonable job with my trucks. Thank you for always being transparent in the process! reasonable job with my trucks. Thank you for always being transparent in the process! More

Service department is very hard to get ahold of and will not call you back when you have left multiple messages. I recent had work don’t that required ordering parts which didn’t arrive when they should hav not call you back when you have left multiple messages. I recent had work don’t that required ordering parts which didn’t arrive when they should have which is understandable during these times but more frustrating part was it took me calling and calling to find out the parts arrived. The service was set to take a day but ended up taking 3 days and there was now update till I called again. Communication is very bad. The part that was repaired is still not working and I have tried to set up an appointment again with no success. I would not recommended auto nation Ford Littleton for service to anyone. More

In and out promptly with considerate service.Wait area clean and well spaced. Coffee appreciated clean and well spaced. Coffee appreciated More

It took 4 months 4 appointments 16 phone callsTwo It took 4 months 4 appointments 16 phone calls Two trips with no work done 6 hours of my time doing there work It took 4 months 4 appointments 16 phone calls Two trips with no work done 6 hours of my time doing there work More

The best customer service I have ever dealt with at a dealership. All my concerns with my vehicle were addressed. dealership. All my concerns with my vehicle were addressed. More

Kevin always is accommodating and willing to listen to what I need. Responsive and calls back within the day. what I need. Responsive and calls back within the day. More

Jessica was great to work with. She followed through on my appointment and made sure that a loaner car was available. I had to schedule a follow up appointment which she also called to confirm. Very good my appointment and made sure that a loaner car was available. I had to schedule a follow up appointment which she also called to confirm. Very good job by everyone More

I had to leave my car overnight. When I went to pick it up the next morning, the female (do not know her name) did not acknowledge me. I stood there for a few seconds while she stared at her computer, I up the next morning, the female (do not know her name) did not acknowledge me. I stood there for a few seconds while she stared at her computer, I said hello. She took a few seconds and finally looked at me and said hello. Told her I was there to pick up my car and she rudely said someone would be with me in a moment. A young man finally waited on me and was very nice. However, when my car was brought to me I could hardly get in. The drivers side had been adjusted so close to the steering wheel it was impossible to drive. Please tell your employees to leave the seats alone and also the radio! More