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AutoNation Ford Littleton - Service Center

Littleton, CO

4.2
590 Reviews

590 Reviews of AutoNation Ford Littleton - Service Center

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November 18, 2021

Received exactly what I requested. Was unable to schedule an appointment and yet the dealer delivered. Excellent check-in experience. More

by jpsarj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karlie Diehl
Nov 22, 2021 -

AutoNation Ford Littleton responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 17, 2021

Samantha and Wes took care of my every need fixing my truck. Price was great and time in the shop was faster than expected. Tell the tech thank you for me also. It takes a team!! I’ve been a customer and More

by Richmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 20, 2021 -

AutoNation Ford Littleton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2021

Waited 2 hours and 45 minutes for an oil change. Terrible service. Was told afterwards that the GM had pulled them off to do something else. Didn't have the courtesy to let me know. More

by Raptor2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Broussard
Nov 19, 2021 -

AutoNation Ford Littleton responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6106 to discuss what we can do to help.

November 15, 2021

Been coming here for over a decade. Good service. Very attentive and precise when dealing with customers. More

by decemberwriter70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 19, 2021 -

AutoNation Ford Littleton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2021

I was happy with the service, but some of the other dealerships wash the car, This one doesn't. More

by crouchl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karlie Diehl, Jan Vanarsdale
Nov 19, 2021 -

AutoNation Ford Littleton responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 13, 2021

My last two visits have been disappointing at best. Customer service and follow-up lacking. I even recently called to schedule a brake service and was told someone would call me back to schedule. After More

by Downstream2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Pohl
Nov 16, 2021 -

AutoNation Ford Littleton responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6106 to discuss what we can do to help.

November 12, 2021

Kevin Moczo was amazing! I thought I had a tire rim that was damaged that was brought to my attention by Discount Tire when rotating my tires. Kevin and his master mechanic inspected my truck, but didn't fi More

by Dan.Callahan1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moczo
Nov 15, 2021 -

AutoNation Ford Littleton responded

Hi Dan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Samantha was great to work with and knowledgeable. My visit was for a 7,500 mile scheduled maintenance. The only downside was having to wait 2+ hours for the oil change and tire rotation...and that was More

by Brigitte
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Odenthal
Nov 14, 2021 -

AutoNation Ford Littleton responded

Hi Brigitte, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Did what was expected no more no less offered no advise for future care everything was meets minimum requirements! More

by Tomdittemore
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin moczo
Nov 14, 2021 -

AutoNation Ford Littleton responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Nov 14, 2021 -

AutoNation Ford Littleton responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 11, 2021

Less than honest service department. While trying to make a service appointment by phone for recall 21S31, I was told my vehicle was not under this safety recall. When asked for this in writing. My req More

by ronboycook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Miranda Bell, Becca
Nov 14, 2021 -

AutoNation Ford Littleton responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Littleton. If you'd like, please contact our General Manager at (303) 578-6106. We'd appreciate the chance to make your experience a positive one. Take care!

Nov 19, 2021 -

ronboycook responded

Another confirmation of the level of service at AutoNation? I have attempted to call and speak with the General Manager at the given phone number to discuss my issue. I was greeted by the automated phone tree. I pressed the prompt to speak with someone and was redirected to another phone tree giving me the same prompts. Pressing any of the prompts took me right back to the beginning of the phone tree. After three attempts, I decided to "stay on the line" to hold for Operator assistance until the system eventually hung up on me. Perhaps this is a joke phone number for customer issues.

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