AutoNation Ford Littleton - Service Center

Very busy but Kevin did a great job getting scheduled. He kept me informed of the status. He kept me informed of the status. More

The lack of ability to schedule maintenance in a timely manner. It took three days to perform the 30,000 mile maintenance on my ford ranger. manner. It took three days to perform the 30,000 mile maintenance on my ford ranger. More

I took my truck in with a battery/charging system light randomly coming on. After they tested the battery an alternator they said they would need to do a more detailed diagnostic so they would need to keep randomly coming on. After they tested the battery an alternator they said they would need to do a more detailed diagnostic so they would need to keep it for a few days. I called to check on the progress 4 (working) days later and said that they did not know the tech that did the type of diagnostic had been out and no one has had a chance to look at my truck yet! They said I could leave my truck with them for a few more days or reschedule more time at a different date. So after having my truck for 4 days and a weekend they had done nothing but check the battery and alternator and I was no closer to having the issue fixed then when I brought it in. When I picked up the truck it seemed like they didn’t even know where it was and after they finally gave it back to me they did not even apologize for any inconvenience this had caused me. Very frustrating situation all together! More

Scams. Service department is a bunch of clowns. Go somewhere else to get service work done because they will do everything in their power to tell you its not covered under warranty. somewhere else to get service work done because they will do everything in their power to tell you its not covered under warranty. More

They took care of the problem my truck was having. It should've been taken care of from Auto Nation Chevrolet but they just couldn't get it right. should've been taken care of from Auto Nation Chevrolet but they just couldn't get it right. More

Had some warranty and general maintenance work done. I have been very pleased with this dealership in the past, but this visit was not as impressive. I had 2 recall items to be addressed, but they only ad have been very pleased with this dealership in the past, but this visit was not as impressive. I had 2 recall items to be addressed, but they only addressed one. I have had to schedule another appointment for the second one. The communication was terrible. I understand that staffing is a challenge right now, but they never answer the phone and did not call me back. The work took an extra day and I did not get a phone call until mid day the following day. Super frustrating. More

First time getting service at this Ford dealership. Service met or exceeded my expectations. I look forward to bringing my F150 back to Autonation Ford Littleton for my next service experience. Service met or exceeded my expectations. I look forward to bringing my F150 back to Autonation Ford Littleton for my next service experience. More

The dealership is nice the people are great but when it comes to communication they really need to work on that. I dropped my vehicle off to them before thanksgiving of 2021 and now it’s the new year and i comes to communication they really need to work on that. I dropped my vehicle off to them before thanksgiving of 2021 and now it’s the new year and i am still without a vehicle, and i haven’t received any phone calls or updates about my vehicle to give me an idea when it’s going to be finished. More

They did a great job. Thank you! It took a little longer than I had anticipated but that is kinda to be expected when you get your vehicle worked on! than I had anticipated but that is kinda to be expected when you get your vehicle worked on! More