AutoNation Ford Littleton - Service Center
Littleton, CO
590 Reviews of AutoNation Ford Littleton - Service Center
Shawn B. , Service advisor, keep me informed on what was happening with my vehicle, but did not return 2 phone calls after he had called me and left messages. , Service advisor, keep me informed on what was happening with my vehicle, but did not return 2 phone calls after he had called me and left messages. Diagnosis on vehicle was accurate and appreciated. Radio was on as loud as it could be and there was snow on the floorboards when I picked the vehicle up. More
Excellent overall customer service. Staff was friendly and handled the items that I requested. This is the reason I go to this dealership. Staff was friendly and handled the items that I requested. This is the reason I go to this dealership. More
If you want to receive the worst customer service, then please take your car/truck here. The lack of attention and urgency at the service department is by far the worst I have seen. The loaner coordinator please take your car/truck here. The lack of attention and urgency at the service department is by far the worst I have seen. The loaner coordinator, service managers and advisors were of no help in getting a repair scheduled for one of our company vehicles. It took a month to get an appointment scheduled and the only way I was able to do that was to have the corporate customer support assist me. I am completely dissatisfied with this business. More
I took my 2021 Ford F150 to Autonation Ford Littleton to check the floor insulation, as it is a current recall for inspection. My experience was great! They made an appointment for me three days out. The check the floor insulation, as it is a current recall for inspection. My experience was great! They made an appointment for me three days out. The appointment was for 9:00 am. I was there on time; Kevin was there to meet me. I walked to the showroom and had a great time looking at the new Mustangs. I set and had a cup of coffee. My phone rang, and Kevin told me to come and get the truck they were finished. Great Service ! ! Great People ! ! Dennis A very satisfied customer More
Under the shortage of parts and labor, this dealership repaired my truck. It took special mechanics to do the work and it was done professionally. Thank you for all your work. repaired my truck. It took special mechanics to do the work and it was done professionally. Thank you for all your work. More
Need to be able to talk with a service writer about work to be done when scheduling an appointment. Need service writer to explain the billing details. to be done when scheduling an appointment. Need service writer to explain the billing details. More