AutoNation Ford Littleton - Service Center

Took truck in for Recall work. Service coordinator was available at the appointment time and check in and drop off was easy and efficient. He called me as agreed when the truck w Service coordinator was available at the appointment time and check in and drop off was easy and efficient. He called me as agreed when the truck was done and picking up was as easy as dropping off. Servic3e was completed in agreed upon time frame. More

Had appointment at 720am. Picked up my car at 5pm and work wasn’t done Picked up my car at 5pm and work wasn’t done More

Samantha in service is amazing! Thanks for finding my part. The mechanic then stayed late to put it in and get me back on the road. Thanks for finding my part. The mechanic then stayed late to put it in and get me back on the road. More

It has been a difficult couple years for dealerships and although we have a had some struggles along the way AutoNation Ford Littleton has taken the time to fix any issues and work with me allowing communic although we have a had some struggles along the way AutoNation Ford Littleton has taken the time to fix any issues and work with me allowing communication through emails with the service group and taking the time to explain warranty program questions in the finance department. We have purchased 6 vehicles from them since 2004. More

The dealership is extremely busy, so it takes awhile to get an appointment. Waited for someone to help me when I arrived, but they apologized for the wait. get an appointment. Waited for someone to help me when I arrived, but they apologized for the wait. More

Fast and friendly. In and out even without an appointment. Checked the tires and filled them with air. In and out even without an appointment. Checked the tires and filled them with air. More

Got my truck in and got it done in a day good job Auto Nation Nation More

Always good service! Only thing I would change is that there needs to be access to change the tv channel while waiting for my vehicle to be serviced. Only thing I would change is that there needs to be access to change the tv channel while waiting for my vehicle to be serviced. More

Let me start by saying I understand staffing shortage and that this will extend time needed to perform service. With that being said this was the worse service appointment I have ever had. Could not produc that this will extend time needed to perform service. With that being said this was the worse service appointment I have ever had. Could not produce paperwork for the work that was performed on my vehicle. Also they did not check my tire pressure, front tires were low and back tires were over inflated. I had to stop and put air in my tires after a service but the rear tires were ready to explode. Called and told them the issue and I was informed the service manager would call me back, that never happened. Had to stop back in to have the pressure in my tires set correctly. Just a day or so later I got notice that my windshield fluid was low so it looks like they did not bother to top off any of my fluids. Hoping they actually did the oil change I paid the for but doubting that now as well. And the final kicker is I guess they can't even bother to run your car through a was before they give it back to you. Clearly the ability to provide the service that they promise is lacking more than the lack of staff. Hoping they can get this figure out sooner rather than later More

I needed a few things done and service agent got everything done in a timely manner everything done in a timely manner More