AutoNation Ford Littleton - Service Center

I made an appointment on line for an oil change and tire rotation and waited for it to be done. I also needed some tree sap removed from my hood and windshield. My service consultant, Travis, did a great rotation and waited for it to be done. I also needed some tree sap removed from my hood and windshield. My service consultant, Travis, did a great job of making sure all of that was completed sooner than I expected. More

I was refused warranty service for my 2019 Ford Expedition running board unless I bought a new $300 battery. The technician, who would not come to the service desk to explain his finding, require Expedition running board unless I bought a new $300 battery. The technician, who would not come to the service desk to explain his finding, required a new $300+ battery before he would move forward testing a malfunctioning drivers running board. Common sense and a general knowledge of batteries did not seem to come into play. We were without our car for three days to get this finding. The battery was independently tested at two other service centers, including a different ford dealership and found to be a good, fully serviceable battery. Also another ford dealership found the running board simply needed lubrication and is now working properly. They were able to service my vehicle within a half day. In short, as a loyal ford customer with over $100k in ford products sitting on my driveway, we were completely disappointed by auto nation ford’s response to our warranty issue. I asked if I bought a new battery and that didn’t solve the problem, would your service department refund the battery and reinstall my working battery and that was not promised. Honestly the question that begs to be asked.: is it your requirement that something be purchased in order to get reasonable warranty work done? More

I have used the service center sine I purchased my Escape from them. Service is always completed in a timely manner and I have never felt that anyone was trying to up-sale me in any way. As a single female from them. Service is always completed in a timely manner and I have never felt that anyone was trying to up-sale me in any way. As a single female, I appreciate this very much. More

This location at excellent service was conveniently located and a very pleasant staff. They had my car back to me within the specified time estimate. located and a very pleasant staff. They had my car back to me within the specified time estimate. More

I will not return to Auto Nation again, this is two extremely bad service visits & I’ve had enough of their service & poor communication. extremely bad service visits & I’ve had enough of their service & poor communication. More

Excellent service, their service department will get you back on the road in a timely manner back on the road in a timely manner More

Needed oil change - everything was done in a timely, manner. Was greeted by friendly staff and kept abreast of service as it was performed. My phone is so old that the service was almost done by the tim manner. Was greeted by friendly staff and kept abreast of service as it was performed. My phone is so old that the service was almost done by the time my phone was able to download...not your fault. A pleasant visit. Disappointed that there were no new Broncos to look at on the showroom floor. More

Our advisor, Thomas was very helpful. Would definitely recommend. Quick in and out service, explained things thoroughly and I didn’t feel taken advantage of. Would definitely recommend. Quick in and out service, explained things thoroughly and I didn’t feel taken advantage of. More

I was going to have to wait at the dealer. Rather than making me wait, I was kindly driven home. Rather than making me wait, I was kindly driven home. More