AutoNation Ford Littleton - Service Center
Littleton, CO
590 Reviews of AutoNation Ford Littleton - Service Center
Quality customer service and quick response! Never disappoints. AutoNation Ford has serviced my truck every time since I purchased it back in 2018, and they have always done a good job. Never disappoints. AutoNation Ford has serviced my truck every time since I purchased it back in 2018, and they have always done a good job. More
I was very impressed with the service I received, especially from Piper and Nathan. There had been a miscommunication about my appointment but they were able to work around the issue and get me taken especially from Piper and Nathan. There had been a miscommunication about my appointment but they were able to work around the issue and get me taken care of immediately. I have been going to you for years and appreciate all you do. Thanks. More
Wait what one was ridiculous. They first did the inspection, however at that point they could have seen if they had a filter for my vehicle, because it was a ford dealership howev They first did the inspection, however at that point they could have seen if they had a filter for my vehicle, because it was a ford dealership however it was auto nation and they service all auto nation vehicle’s. Because of that the wait time just for a oil change was 4 hours.!!! After an hour he said I needed brakes. After 2 more hours he said oh we don’t have the correct oil filter for your vechile we have to order it. It will take another 2 hours to get it. I was mad. More
This dealership has on multiple occasions failed to deliver. They over estimate on every service and do not listen to your requests. THIS REVIEW IS ON THE DEALERSHIP NOT THE POOR GUY/GIRL ON THE FRONT deliver. They over estimate on every service and do not listen to your requests. THIS REVIEW IS ON THE DEALERSHIP NOT THE POOR GUY/GIRL ON THE FRONT DESK. More
The dealership is clean and comfortable. The service department is efficient and moves you quickly through check in. The staff is knowledgeable and courteous. I’ll be back!!! The service department is efficient and moves you quickly through check in. The staff is knowledgeable and courteous. I’ll be back!!! More
Not during but after My service was complete while checking out the person said oh sorry we couldn't rotate your tires because we couldn't find your wheel locking key. I said well what am I supposed t checking out the person said oh sorry we couldn't rotate your tires because we couldn't find your wheel locking key. I said well what am I supposed to do? Then he said well you could call the manufacturer where you bought your wheels from and see if they can get you a new key. I said I bought this vehicle brand new from here and have been taking it to you for service since I purchased it. I have never had to mess with my wheels. Still no intelligent response on the steps to move forward on this. The mechanic could have been more helpful by far plus they never checked the air in my tires and who knows what else they failed to do. In my opinion the service department either over books service or they are very short handed. They were rushing me to get out of there. I wanted to keep all of my service records all in one place so if I decide to sell it or trade it in I have a record of my service. I really don't trust the service department at all at AutoNation Ford Littleton but what else can I do but put up with the sub par service from people that obviously have no idea of what they are doing except cutting corners wherever they can to hurry and move on to the next poor victim. More
Our recent service was outstanding, Adam Solano did an excellent job as service rep. They even rolled in a later separate appointment and did everything in one visit. Fast, efficient, greatly appreciated. excellent job as service rep. They even rolled in a later separate appointment and did everything in one visit. Fast, efficient, greatly appreciated. Shuttle home to and from was very helpful also. More
have bought several cars from them over years. escape needed recall on tranny, asked them to look at an oil drip and let me know what they see. Couldn't and wouldn't do it. wanted it for 5 days fo escape needed recall on tranny, asked them to look at an oil drip and let me know what they see. Couldn't and wouldn't do it. wanted it for 5 days for full diagnostic $$$$, of course. Never go back for service and will look elsewhere for next ford More