AutoNation Ford Littleton - Service Center

Josh at the counter was very friendly and made sure I was updated throughout the whole process of my service appointment. The service was done sooner than expected, which is always a plus! updated throughout the whole process of my service appointment. The service was done sooner than expected, which is always a plus! More

I scheduled a service for a heated seat-related issue in my Ford Edge. Prior to diagnostics, I was advised by another dealership that this would be an expensive service that would require a week's time and my Ford Edge. Prior to diagnostics, I was advised by another dealership that this would be an expensive service that would require a week's time and for the front seats to be torn out. I was dreading this appointment but finally set one up with AutoNation. A few days prior to the appointment, I experienced an unexpected issue. I was able to have my car towed in on the weekend, and by Monday, two days prior to my actual appointment, Adam called me and was able to get my car in for diagnostics. By the next day, both of my issues were diagnosed and my car was available for pickup the following day. Within 72 hours of my initial communication with Adam, both my issues were resolved and I had my car back. Adam exhibited excellent customer service and communication. He was friendly and took the time to explain the repairs to me. I will be using AutoNation Ford in the future for my service needs! More

Service was performed as expected and provided car back at requested time. Have always had good service when I bring my vehicle in for service. at requested time. Have always had good service when I bring my vehicle in for service. More

It took about 3 months to get my recall and seatbelt part ordered and scheduled. A little frustrating, but finally repaired. Trying to contact or get a call back is difficult. I would continue to use this de ordered and scheduled. A little frustrating, but finally repaired. Trying to contact or get a call back is difficult. I would continue to use this dealership due to other ford dealerships near me are more difficult to deal with. More

The man at the counter was curteous and professional. I asked to have the tire pressure checked and got that and a multi-point inspection too. I asked to have the tire pressure checked and got that and a multi-point inspection too. More

Pleasant and helpful when I called in. Took care of what was needed and more. Took care of what was needed and more. More

I like coming into this dealership for service. They make every effort to understand any problem I have, large or small. John Watt even had the mechanic come show me how to uncover the emergency They make every effort to understand any problem I have, large or small. John Watt even had the mechanic come show me how to uncover the emergency key hole (under the door handle) should my Edge's battery have a problem. Thank you John and also that mechanic! More

Adam is the best service representative I've encountered. Based on my research, he negotiated a good deal on this expensive service, which should not have been necessary had Ford designed and manufactured a Based on my research, he negotiated a good deal on this expensive service, which should not have been necessary had Ford designed and manufactured a reliable transmission for the F-150. With normal use, 69,000 miles is way too early for failure. Shame on Ford. More

Great service. Shawn Bouchard gave me frequent text updates about the status of my car and what they were doing to fix the issues. He was very attentive when I desc Shawn Bouchard gave me frequent text updates about the status of my car and what they were doing to fix the issues. He was very attentive when I described my car's problems to him. More

Kyle coordinated with Kevin in service to setup my appointment and get me in and out quickly. I waited on the work to be done and they got it done in the planned hour or so. appointment and get me in and out quickly. I waited on the work to be done and they got it done in the planned hour or so. More