AutoNation Ford Littleton - Service Center

I will wait for further service before reccommending. My First time at this dealership. They did all expected items well. My First time at this dealership. They did all expected items well. More

Did a great job! Kept us informed and were fast! Made it very easy and we’re very professional! Kept us informed and were fast! Made it very easy and we’re very professional! More

Excellence in service and quality care . Customers are treated with service in mind. That’s huge Customers are treated with service in mind. That’s huge More

Recently took my wife's 2015 Edge in for a factory recall. Got a phone call from the service advisor that the techs were having trouble getting the hood of the car open. When they finally did get the recall. Got a phone call from the service advisor that the techs were having trouble getting the hood of the car open. When they finally did get the hood open I was advised that the latch on the hood was broken and would need to be replaced at a cost of around 400.00. I declined the work to fix the hood latch and the techs finished with the recall items. Two days later I went into the garage where the car was parked and noticed 2 dents in the hood where the techs had evidently been pushing or pounding on the hood to get the latch to release. This is the second vehicle I've had at this dealership in the last 3 months that has had problems with the poor quality of workmanship. More

This dealership focuses on customer service. The service department specifically provides clear and thorough information regarding vehicle service, pricing and time-lines. The service department specifically provides clear and thorough information regarding vehicle service, pricing and time-lines. More

Brought our newly purchased 2020 Ford Fusion in for service because Ford(Ford Pass) told us we have a 3G data connection which is not supported anymore by cell companies. Service advisor at AutoNation service because Ford(Ford Pass) told us we have a 3G data connection which is not supported anymore by cell companies. Service advisor at AutoNation Ford Littleton(Joshua) returned the car 5 days later saying there are no 5G "updates" available, and that Ford Pass is a third part app that they don't support. Lady at Ford Pass assured me she gets paid directly by Ford Motor Company, not a third party. I Looked online and found there to be a 4G upgrade available to purchase. I don't feel like they have a clue what they are doing or just delaying me until the car is out of warranty. The issue of a loud resonating noise at high power usage(up the highway into the mountains)... Again they could not find anything using a stethoscope on the side of the engine at idle or driving up a small/medium hill by castle rock. I was easily able to find the noise issue on YouTube(Common). This vehicle was on the lot at this location, but delivered to the west location and then purchased there. More

No ponen atención de lo qué están aciendo por su trabajo fui por un cambio de aceite y rotation de llantas y salgo con una luz prendida por qué seles pasó poner el tapón del aceite i según ellos no sabían q fui por un cambio de aceite y rotation de llantas y salgo con una luz prendida por qué seles pasó poner el tapón del aceite i según ellos no sabían qué eran More

I always have a great experience at this store. I would recommend this place to anyone. I would recommend this place to anyone. More

Tyler was very professional and helpful. Easy to understand and he did his best to make the price as low as he could. Easy to understand and he did his best to make the price as low as he could. More

Shawn did a great job keeping me informed during the entire process. Got my truck back and eveything works great! Hope to get another 100k miles on it!! entire process. Got my truck back and eveything works great! Hope to get another 100k miles on it!! More