AutoNation Ford Littleton - Service Center

Kevin S. is a great asset to the service dept, and is outstanding and helpful at his job. is a great asset to the service dept, and is outstanding and helpful at his job. More

My service advisor, Ethan was terrific to work with. He followed up and made sure he communicated with me regarding the status of the service on my car. He followed up and made sure he communicated with me regarding the status of the service on my car. More

Shawn B. was very professional and communicated continuously on the progress of the repairs. I did not need to call. was very professional and communicated continuously on the progress of the repairs. I did not need to call. More

Service was great and very informative. Response time when I would ask a question was quick. Response time when I would ask a question was quick. More

Adam Solano is a very courteous, friendly, knowledgeable Service Advisor. He more than met my expectations when he serviced my F250, which was completed before the anticipated deadline. I have also worked Service Advisor. He more than met my expectations when he serviced my F250, which was completed before the anticipated deadline. I have also worked with Kevin Laurie, who is a brilliant, experienced sales individual. More

Made an appointment to have vehicle serviced, after not hearing anything for a week and half I called to see what was going on. They said they would have their technician look at the vehicle to try and dia hearing anything for a week and half I called to see what was going on. They said they would have their technician look at the vehicle to try and diagnose the problem. A week and a half and they hadn’t even looked at the vehicle, what is the point of an appointment. They had the vehicle for just under three weeks, to do some fluid changes and replace sway bars. When I picked up the vehicle is wasn’t washed, which I thought they might have done since they had it for so long. Luck I have other cars to drive, if this was my only car and I had to get a rental for the entire time, I’d be pissed. Will not be returning More

Everyone I have dealt with has been very friendly and helpful. Very knowledgeable as well. I feel very comfortable in the building and don't feel pressured. Their assessment with time was spot on. helpful. Very knowledgeable as well. I feel very comfortable in the building and don't feel pressured. Their assessment with time was spot on. More

The Service Department staff is always friendly and professional. We bring both of cars here even though it is not our closest dealership. professional. We bring both of cars here even though it is not our closest dealership. More

Unfortunately, a stereotypical poor dealer experience. Poor communications, poor solution, etc.. Took the car in with an AM appt for a tire rotation & oil change. Dropped it off the afternoon before wi Poor communications, poor solution, etc.. Took the car in with an AM appt for a tire rotation & oil change. Dropped it off the afternoon before with a blown tire as well. Called mid-afternoon the next day for an update. Pushed off to Mike and left a vmx. I rcvd a text saying parts on order and they would be in next week. No ID who the text was from, no description of the parts. Turns out, after calling back, it was going to take 7 days to get in 1 tire. Told them I'd be by to p/u the car and take it to Firestone for the tire. I was informed they had not done the scheduled oil change since the tire wouldn't be there for a week. After taking the car to Firestone, I weas informed all 3 OEM tires were below recommended DOT tread depth minimums. So, if I had left it at AutoNation Ford for the tire replacement, they would have given me a car that had unsafe tires on it. More

I'm leaving Ethan 5 stars, but the service department gets none! I had an appointment that was secured months ago. When I arrived, there was no technician available so I was forced to leave my car overni gets none! I had an appointment that was secured months ago. When I arrived, there was no technician available so I was forced to leave my car overnight. More