AutoNation Ford Littleton

Not during but after My service was complete while checking out the person said oh sorry we couldn't rotate your tires because we couldn't find your wheel locking key. I said well what am I supposed t checking out the person said oh sorry we couldn't rotate your tires because we couldn't find your wheel locking key. I said well what am I supposed to do? Then he said well you could call the manufacturer where you bought your wheels from and see if they can get you a new key. I said I bought this vehicle brand new from here and have been taking it to you for service since I purchased it. I have never had to mess with my wheels. Still no intelligent response on the steps to move forward on this. The mechanic could have been more helpful by far plus they never checked the air in my tires and who knows what else they failed to do. In my opinion the service department either over books service or they are very short handed. They were rushing me to get out of there. I wanted to keep all of my service records all in one place so if I decide to sell it or trade it in I have a record of my service. I really don't trust the service department at all at AutoNation Ford Littleton but what else can I do but put up with the sub par service from people that obviously have no idea of what they are doing except cutting corners wherever they can to hurry and move on to the next poor victim. More

Our recent service was outstanding, Adam Solano did an excellent job as service rep. They even rolled in a later separate appointment and did everything in one visit. Fast, efficient, greatly appreciated. excellent job as service rep. They even rolled in a later separate appointment and did everything in one visit. Fast, efficient, greatly appreciated. Shuttle home to and from was very helpful also. More

Gil, Dee and Charlie were wonderful to work with. I had first called and spoke with Gill about a bad experience with another dealer and he spoke with Dee and assured me that they would take care of m I had first called and spoke with Gill about a bad experience with another dealer and he spoke with Dee and assured me that they would take care of me, so I went to Autonation Ford, and they exceeded all expectations. It was so nice to not have the salesman continue to go behind closed doors to get answers. Dee was very open and transparent and worked directly with us to avoid the back and forth. The entire experience was so smooth and comfortable. I appreciate everyone that we delt with. I would definitely recommend Gil, Dee and Charlie as well as Autonation Ford in Littleton. Great experience!!!! More

Quick service and informative on what was recommended for the miles of my truck! Adam is awesome! the miles of my truck! Adam is awesome! More

have bought several cars from them over years. escape needed recall on tranny, asked them to look at an oil drip and let me know what they see. Couldn't and wouldn't do it. wanted it for 5 days fo escape needed recall on tranny, asked them to look at an oil drip and let me know what they see. Couldn't and wouldn't do it. wanted it for 5 days for full diagnostic $$$$, of course. Never go back for service and will look elsewhere for next ford More

I was in a time bind to have a repair completed prior to a cross-country road trip. The AutoNation Ford team in Littleton was able to get my Bronco into the shop and finish the repair. They communicated f a cross-country road trip. The AutoNation Ford team in Littleton was able to get my Bronco into the shop and finish the repair. They communicated frequently with me so I knew what was happening during the entire process. I highly recommend the service team at this dealership! More

The staff is really great and friendly. I used to use another dealership but they had really poor customer service. AutoNation isn’t the closest but definitely worth the drive! I used to use another dealership but they had really poor customer service. AutoNation isn’t the closest but definitely worth the drive! More

After they had My money I have been treated as nothing more than an irritation to them ever since I can't register my car or get any of the repairs they promised fixed. I purchased My car in July, It's n more than an irritation to them ever since I can't register my car or get any of the repairs they promised fixed. I purchased My car in July, It's now December and still nothing I would stay clear of Auto Nation no matter if you think they have a car you want or not. You will regret it More

This is where I purchased my vehicle and where I get it serviced. The staff there are friendly and efficient. serviced. The staff there are friendly and efficient. More

Had an oil pressure sensor failure. Autonation had in there a few days to make sure it wasn't the oil pump that as failing. They told me ahead of time, they would need it for at least Autonation had in there a few days to make sure it wasn't the oil pump that as failing. They told me ahead of time, they would need it for at least 3 days. Everything well very well. Adam Solano, Service Manager, at Autonation did a great job keeping me informed. More