AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
Well last Saturday I had to come in for a recall & Barbie my service advisor was very nice & greeted me with smile. Job was done in just a small amount of time. They are always there when i need them! Shout my service advisor was very nice & greeted me with smile. Job was done in just a small amount of time. They are always there when i need them! Shout to all of them working the best they can everyday! Need service ask for Barbie need parts ask for Laura & need a new vehicle ask for David Bruton! Top notch people to work with! ⭐⭐⭐⭐⭐ More
I brought my 2017 Ford Explorer in for my regular service, and for my 2 or more recalls. I was disappointed to hear that the recall parts would not be in until sometime in 2022. service, and for my 2 or more recalls. I was disappointed to hear that the recall parts would not be in until sometime in 2022. More
Have dealt with Mike Shad Ford since my husband and I purchased the car and before. Always a pleasure. We always requested Dan Coburn and Steve Vinti which was the Gray team back then. Always a pleasure purchased the car and before. Always a pleasure. We always requested Dan Coburn and Steve Vinti which was the Gray team back then. Always a pleasure and always good work when needed. This time I dealt with Steve Vinti/Northside team. Never complaints. More
Kyle, my new service advisor, was very professional, pleasant and friendly. His main goal was to take care of the service item I requested, which he did, in a very timely manner. While I have been a c pleasant and friendly. His main goal was to take care of the service item I requested, which he did, in a very timely manner. While I have been a customer of Tammy, the former manager of the service department (for over 8 years), Kyle took over and did not miss a beat. Thank you Kyle! More
Billing at check out over charged and bill could not be fixed. Issue not resolved. Screw missing top of engine. Under engine cover extremely dirty looked like no one touched a thing. Repair done while trav fixed. Issue not resolved. Screw missing top of engine. Under engine cover extremely dirty looked like no one touched a thing. Repair done while traveling in out of state shop for 320 dollars. What a waste of money going to this dealer More
Zero stars!!!I am 75 and this is the Worst service Zero stars!!! I am 75 and this is the Worst service department I have ever dealt with. Made an appointment online to drop Transit Van off for servic Zero stars!!! I am 75 and this is the Worst service department I have ever dealt with. Made an appointment online to drop Transit Van off for service including oil change, fix tire leak and trouble shoot AC fan problem. Was charged for tire rotation that was not performed as tire with leak was still on driver front side. Tire leak was not fixed. Still trying to get refund for fraudulent tire rotation charge. They had the Transit van for 5 days and supposedly all they did was oil change. While van was there they would not return calls. Had to visit service department to get info/update on van status. This was my second visit to this service department. First visit was to prepare Van for 7000 mile summer vacation. That first visit was also disappointing but thought I would give them a second chance because they are close to my home. Would drive 50 miles to better dealership than this. More