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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
815 Reviews

815 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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October 31, 2021

My service tech was great. However the car rental place used isn't so good. More

by Ediehance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenga
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Nov 03, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

Very organized and staff was willing to help enjoyed dealing with John Kanicki. Very forthcoming. More

by rj157@bellsouth.net
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kanicki
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October 29, 2021

This appointment was for a recall. The people are always so nice and it was a quick turn around to get my car. More

by jdepratter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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October 29, 2021

Once again AutoNation at Orange Park did and Outstanding job taking care of my Truck for services. Did not have to wait to long. Roughly within the hour i was going right back out the door. Like always A Jo More

by davidperez7271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz and Bradley Pouliot
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October 28, 2021

Ridiculous to send out a review request after my vehicle has been there for 4 weeks and I still have not gotten it back. More

by kglover04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision
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October 27, 2021

There was a little miscommunication between departments but they straitened that out right away. All else was very good. More

by hughie4570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Craddock
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October 26, 2021

Good and quick service. The issue was fixed right the first time, would recommend to anyone looking to service their vehicle. More

by Product6803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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Oct 29, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2021

We were happy to have Jigna as our service advisor, she was extremely helpful in getting our car fixed quickly and efficiently. More

by Winnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jigna
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October 26, 2021

Well last Saturday I had to come in for a recall & Barbie my service advisor was very nice & greeted me with smile. Job was done in just a small amount of time. They are always there when i need them! Shout More

by Jennhopper18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie, Laura & David Bruton
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Oct 29, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Orange Park! Drive safe, and we'll see you on the road.

October 25, 2021

I brought my 2017 Ford Explorer in for my regular service, and for my 2 or more recalls. I was disappointed to hear that the recall parts would not be in until sometime in 2022. More

by tfrandsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Oct 26, 2021 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Orange Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (904) 270-9943. We hope to hear from you.

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