AutoNation Ford Lincoln Orange Park - Service Center

As always the service was excellent due to my tech Steve Hunsberger. Not a drop of spilled oil or any mess from draining. I'm impressed by his work. I'm not happy of the fact that he's leaving for another d Hunsberger. Not a drop of spilled oil or any mess from draining. I'm impressed by his work. I'm not happy of the fact that he's leaving for another dealership. I'm in hopes that he finds the new dealership unsatisfactory and returns. Calling in to speak to your service advisor is horrible. It's easier to drive there and speak to them personally, and no I do not want to contact the dealership on line. I will not use contactless transactions. Rich Descoteaux More

Went in for an oil change and tire rotation and service inspection that took about 2 hours. When I left my truck had a really bad vibration that wasn't there before. It didn't show up until I hit 60mph o inspection that took about 2 hours. When I left my truck had a really bad vibration that wasn't there before. It didn't show up until I hit 60mph on 295. I slowly returned and Wane was very helpful. Jeremy said they thought that the tires needed balancing but I had to pay $100+ for it. I said yes. Then he came back and took me to the truck to show me that the tires were delaminating and apologized that they should have caught that on the inspection. Jeremy was able to find me 4 new tires for my F350. He gave me a discount and only charged $80 for the labor. I have always had my truck serviced by Ford and even bought the last tires from Ford about 50,000 miles ago, because I expect them to keep It running as it should. I was at the dealership 7 hours spent almost $2000, missed lunch and was never even offered a glass of water. They would have got 5 stars if they would have spotted the bad 2 tires at the inspection. More

Had a great experience. Will definitely be back for our son’s truck’s maintenance! Will definitely be back for our son’s truck’s maintenance! More

It's always a great experience at Ford Autonation Orange Park. There was an issue with a part for my car being on backorder and there were weeks on end before the tracking information was released. Through Park. There was an issue with a part for my car being on backorder and there were weeks on end before the tracking information was released. Through it all the service department communicated with me appropriately. I got to work with Brad who kept me updated every step of the way. When I picked up my car I was so happy. Literally one month and I am back driving my baby (car ) lol More

Have bought four vehicles here and all have been serviced here. Superb Dealership. Great team. here. Superb Dealership. Great team. More

I appreciate the customer service I have received for my vehicle maintenance. I made an appointment and did not have to wait long. Thank you. vehicle maintenance. I made an appointment and did not have to wait long. Thank you. More

Truck was towed to you. Very pleased with professional care and service we received. Matthew was very caring and kept in touch with us to tell us what was needed and what we would pay to get truck fixed. care and service we received. Matthew was very caring and kept in touch with us to tell us what was needed and what we would pay to get truck fixed. Thank you for your courteous contact and professional repair service. More

Great dealership to work with. The service department is always helpful in explaining issues and quick to respond to my needs. always helpful in explaining issues and quick to respond to my needs. More

Great service! Friendly staff, Diana Dee Was very helpful and professional. It was my first service and I was satisfied. Great dealership to work with. and professional. It was my first service and I was satisfied. Great dealership to work with. More