AutoNation Ford Lincoln Orange Park - Service Center

I have used this dealer in the past for the same service three times in the past - This particular time, Absolutely Unimpressed. Was told I didn't have an appt even after I showed I did. Finally accepte three times in the past - This particular time, Absolutely Unimpressed. Was told I didn't have an appt even after I showed I did. Finally accepted my vehicle after I waited for a 20 minute period because the advisor was busy on the phone. NO paperwork - a verbal on what needed to be done - oil change. Never looked at my vehicle mileage, like a normal visit. Was told it would be complete that day, worst case scenario the next day. After two days of zero communication - ii reached out and they said it would be complete the third day morning. Still no communication, i reached out again and they said it was complete in the afternoon and to see Brad. Went in talked to Brad - he said to talk to Jeremy. Jeremy said Brad doesn't have the paperwork? On the verbal i discussed NOT doing a tire rotation - well they did it and charged anyways. So, there is that. Also, Never changed the oil sticker. I question if anything was actually done. Kinda of rushed me out the door. Terrible experience all the way around. The place is a zoo of people and nobody I dealt with wanted to help or seemed to care. Zero organization. "Go see this guy", wait "I don't handle that", "he's not here can you wait"... Its hard to rate any quality without knowing. I can never recommend this dealership for any future maintenance. More

Truck has been there 3 days and nobody will call me back also no work done to truck which was scheduled unexceptable also no work done to truck which was scheduled unexceptable More

I have been using this dealer for more than 10 years. The service advisor has always been professional and friendly. The repairs has always been completed correct and in a timely matter, Good job, The service advisor has always been professional and friendly. The repairs has always been completed correct and in a timely matter, Good job, More

Very accommodating easy to work with. I will use them again for service work. If I ever get the new 2022 F-250 I ordered in December 09, 2021. I will use them again for service work. If I ever get the new 2022 F-250 I ordered in December 09, 2021. More

We have been customers at your dealership for many years. We have purchased 7 cars from Auto Nation for myself and my family. We continue to go there for car purchases as well as service. Thank You Auto Nati We have purchased 7 cars from Auto Nation for myself and my family. We continue to go there for car purchases as well as service. Thank You Auto Nation for your professionalism and courtesy. We will always be your customer. More

The service manager rescheduled my appointment because needed service required a diagnostic and that's not done on Saturdays. He immediately rescheduled it based on my availability. He listened to my con needed service required a diagnostic and that's not done on Saturdays. He immediately rescheduled it based on my availability. He listened to my concerns about the nose coming from underneath my suv and asked questions. On the day of servicing, he informed me the technician couldn't hear the noise. However, the sway bar needed attention. Guess what? That was it - no more noise! I wasn't able to pick the suv that day and was provided the opportunity to pick it up at my designated time: 7:30am the next day. I've been with AutoNation for over 10 years and will continue to take my vehicle there for services. More

Very satisfied with service, Shawn was an excellent service advisor. Will definetely recomend. Very good and awesome enviroment, fast and courteous. service advisor. Will definetely recomend. Very good and awesome enviroment, fast and courteous. More

Services are great, appointments within days. Working with Jeremy is always great, he greets me and listens well. The service is always completed in about the time he gives me. Even other members Working with Jeremy is always great, he greets me and listens well. The service is always completed in about the time he gives me. Even other members at Auto Nation are friendly and always checking on you. It's the only place I take my trucks. More

I have purchased 2 vehicles from hare and had them serviced as well. Excellent dealership! serviced as well. Excellent dealership! More

OIL CHANGES ARE FAST AND EFFICIENT, THE STAFF IS FRIENDLY AND HELPFUL, AND THE COFFEE IS GOOD. AND HELPFUL, AND THE COFFEE IS GOOD. More