AutoNation Ford Lincoln Orange Park - Service Center

Barbie was great to work with, very helpful and followed through with getting back to me. through with getting back to me. More

I’ve been coming to this Dealership since the early 90’s. Hands down the best dealership in Jacksonville. 90’s. Hands down the best dealership in Jacksonville. More

My truck was stolen stolen Sarasota & found in Jacksonville. This Autonation Ford Lincoln dealership in Orange Park replaced what then had been stolen off the truck like my catalytic converters an Jacksonville. This Autonation Ford Lincoln dealership in Orange Park replaced what then had been stolen off the truck like my catalytic converters and radio and such. The mechanics were stellar and pros and the communications representatives worked seamlessly with my insurance adjuster to make this situation as painless as possible. Were I local these folks would be my chosen dealership ! Thank you ! More

Clean and friendly short wait time explained everything they were going to do, very knowledgeable they were going to do, very knowledgeable More

Quality workmanship, quality parts, friendly service advisors that show interest in your service needs, up front pricing. advisors that show interest in your service needs, up front pricing. More

The customer service was poor for starters. They aren't very friendly nor do they act concerned about your vehicle. The wait time was unacceptable and communication lacking. Vehicle wasn't even They aren't very friendly nor do they act concerned about your vehicle. The wait time was unacceptable and communication lacking. Vehicle wasn't even washed after service was done. Employee by the name of Wayne belittled a fellow employee right in front of the customers. Was overcharged on a simple reflash of the pcm that should have taken an hour but was charged for four hours. One of the worst experiences I've had at a dealership in my life. Before I ever return for service at a Ford dealership I will buy a vehicle from the competition. More

I arrived without an appointment as I was unaware that one was needed. I had an urgent issue with my Escape. I am from Michigan here in Florida for a month’s vacation. My porter, Dave was excellent! N one was needed. I had an urgent issue with my Escape. I am from Michigan here in Florida for a month’s vacation. My porter, Dave was excellent! Not once did I feel that I was a problem having no appointment. I was taken care of quickly and efficiently and was soon on my way. I highly recommend this dealership for service!! Thanks again, Dave!!!!! More

Autonation Ford Lincoln of Orange Park is conveniently located. The staff is friendly and helpful. Much of the staff has been there for many years and that speaks volumes. This is very important to me and located. The staff is friendly and helpful. Much of the staff has been there for many years and that speaks volumes. This is very important to me and helpful retaining my confidence and loyalty. I feel recognized as well as appreciated. I can't imagine going to another dealership for anything. Keep up the great work! More

Had an appointment for an oil change, all went well. Service rep was polite and professional. Timeframe was acceptable, lounge was comfortable - bathroom was clean. Service rep was polite and professional. Timeframe was acceptable, lounge was comfortable - bathroom was clean. More

The service on arrival was pitiful and slow and the requests made were not taken into account by the service advisor. It was like he was doing me a favour and was disgruntled at best. requests made were not taken into account by the service advisor. It was like he was doing me a favour and was disgruntled at best. More