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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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March 26, 2022

All of my vehicles have been Fords, and this is the only Ford dealership I trust. The advisor who helped me, Renee, was very friendly and helpful. More

by cherokeedeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Mar 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Cherokeedeb, we appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

Mar 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 25, 2022

Jeremy, The Service Manager Richard and the GM Todd are very professional and down to earth folks to work with. I know customers can be a challenge at times but these gentlemen handle that with finesse and More

by Biggearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hart, Richard and Todd
Mar 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Biggearn, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

March 25, 2022

What Others Say The service department was great the not only met expectations but exceeded my expectations on how fast and courteous they are. More

by Mike Liptrap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie
Mar 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Mike, thank you for taking the time to leave a review for us at AutoNation Ford Orange Park. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!

March 25, 2022

The service department was great the not only met expectations but exceeded my expectations on how fast and courteous my service was done. Definitely a great team this would be my choice of dealersh More

by jfairman6072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 25, 2022

Auto nation has always been great service and the service is by respected service reps. More

by CharlesBolduc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service has been by several of the dealers.
Mar 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

Barb is a really nice Mgr at this location but overall service is not that great More

by Mrankins48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barb
Mar 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

March 24, 2022

I took both my Lincoln MKZ and my Ford Expedition in for servicing and could not have been more pleased. I was treated courteously and efficiently, and my service advisor, Matt Holmes, was a perfect exampl More

by mvt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie - mechanic. He has worked on our cars for years, and both my late husband and I think he is an outstanding mechanic.
Mar 24, 2022 -

mvt responded

I have said what I intended to say.

March 24, 2022

Ford guy always will be period and I like what Auto Nation LINCOLN Orange Park . More

by Chuckgilio2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian Buckman
Mar 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2022

The only thing i would change is when you make an appointment for service you should not have to wait 2 hours More

by Olibby2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 22, 2022

My service advisor Shawn Thomas was very professional and helpful in explaining my needs and concerns More

by Benitatutson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Thomas
Mar 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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