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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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April 02, 2022

Great service good people to work with fast definitely go there again and great prices More

by Bigben151973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 02, 2022

Service Advisor Dianna Dell was excellent in explaining my services. Thank you Dianna for your great service and expertise! More

by dmendez_wil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna Dell
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2022

Was very pleased with the service depth. They took care with no appointment. Schedual glitch. Made appmt. vie Auto Nation service line. Apmt was for Philips hwy. OP took care of it no probl More

by dacobra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Holmes
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Dacobra, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 01, 2022

I made an appointment to check a lose rattle under my hood on the driver side. Thay did find my transmission was lose and making noise. However, I got my car back from a three- or four-hour service call More

by U_S_M_C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know! No one ever talked to me about my problem!
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

April 01, 2022

Everyone was very professional and courteous. I felt like they genuinely cared and wanted to help. I was very impressed. More

by hath143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna
Apr 01, 2022 -

hath143 responded

Thank you.

March 31, 2022

I received great service and Rian was very professional. First time using Auto Nation Orange Park for service. More

by milner866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian
Mar 31, 2022 -

milner866 responded

I received great service and was kept up to date via text and voicemails from Rian from the beginning of service until the car was repaired.

March 31, 2022

Matt did a good job of explaining the work that needed to be done and what to watch out for in the future. All of the work on my Explorer has been completed at this dealership. More

by rodney531
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

It was fast and everybody was very respectful. Ranae Whitehead was my advisor and she was very efficient and a good person. I have nothing bad to say about this dealership. More

by Dayana Soto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae Whitehead
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Dayana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 30, 2022

Great dealership. Have bought two vehicles here and have a good experience everytime. Everyone was accommodating. More

by Rdenton378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian Buckman
Apr 02, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 30, 2022

Nice helpful friendly people. I rated you 4 stars, because we had to initiate an inquiry into the status of the car jack for changing flat tires and were told the jack under the More

by Bubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and the service manager; David and Richard at the parts counter
Apr 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (904) 270-9943 -- we hope to hear from you soon.

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