Back

AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

Sort by
April 20, 2022

I've been buying vehicles and having them serviced here since 2006. That alone should tell you that I'm pleased with this dealership. Anyone else would probably give tgem five stars. I feel that tgere i More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 23, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Orange Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 19, 2022

This is the best dealership I have ever been to. My husband and I get our Fords serviced there and I can only say that I would go nowhere else. More

by j_timmany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isacc
Apr 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

The employees we dealt with were very friendly and our service was done in an appropriate amount of time. More

by bigmack2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbi
Apr 21, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 17, 2022

Call the dealer team , service and sales were helpfull. They all made me more informed about my car. I left felling good about my time in your dealership. More

by Cali04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave C. Service, Walt in sales
Apr 19, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 15, 2022

Renae took great care with my service request. She answered my questions and concerns and was diligent and expedient in finding the answers. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renae
Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ranae here at AutoNation Lincoln Orange Park! Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 15, 2022

Ranae was very friendly and helpful in finding me the correct part the first time in a timely matter. Thank you… More

by Jamescsmithjr1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae Whitehead
Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ranae here at AutoNation Lincoln Orange Park! Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

Ranae was exceptional with this service visit. My car went in at the appointed time. She looked up any outstanding recalls and explained the results. It is a friendly and professional place and I More

by mmcmss761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae
Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ranae here at AutoNation Lincoln Orange Park! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

The people at this location was the rudest most unprofessional people ever, they talk rudely about their own staff, they broke a lug cap and said they could not rotate our tires unless we bought 31 More

by Renee”
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts man, service man, service lady,
Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (904) 372-8639. We would appreciate the chance to turn your experience around.

Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 270-9943 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 15, 2022

Service tech was inefficient and communication skills very poor, otherwise service was lengthy but acceptable. More

by suemikell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Issac
Apr 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (904) 372-8639. We would appreciate the chance to turn your experience around.

Apr 19, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

April 13, 2022

Great service and won’t steer you in the wrong direction with bs or anything More

by Parnellseth
Recommend Dealer
Yes
Employees Worked With
Dianna
Apr 15, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

...
52
...