AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
I've been buying vehicles and having them serviced here since 2006. That alone should tell you that I'm pleased with this dealership. Anyone else would probably give tgem five stars. I feel that tgere i since 2006. That alone should tell you that I'm pleased with this dealership. Anyone else would probably give tgem five stars. I feel that tgere is always room for improvement. More
Call the dealer team , service and sales were helpfull. They all made me more informed about my car. I left felling good about my time in your dealership. They all made me more informed about my car. I left felling good about my time in your dealership. More
Ranae was exceptional with this service visit. My car went in at the appointed time. She looked up any outstanding recalls and explained the results. It is a friendly and professional place and I My car went in at the appointed time. She looked up any outstanding recalls and explained the results. It is a friendly and professional place and I won't hesitate to continue to utilize them. More
The people at this location was the rudest most unprofessional people ever, they talk rudely about their own staff, they broke a lug cap and said they could not rotate our tires unless we bought 31 unprofessional people ever, they talk rudely about their own staff, they broke a lug cap and said they could not rotate our tires unless we bought 315.00 dollars worth of lug nuts, so needless to say I did not, I bought some for 40 dollars someplace else. No one wants to help you they are not friendly at all and actually treat you as if they want you to leave, and that goes for the service department and the parts department, I had asked how much a battery was from the service dept he did not know so I asked the parts department he said he don’t know because that’s done in service, they do not either read the computer screen or do not communicate, I don’t know, but they had no idea after I spoke to one guy on the phone that I had a service plan. They tried to charge me for it, If I didn’t have a free oil changes I would never go back. I love my ford truck and car, but their service departments, this one and one other I can speak of, needs to take customer service lesson. And that’s just sad More