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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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April 27, 2022

Rion was awesome! !!! Great experience! We will definitely be a returning customer! They were very customer focused. More

by Ilovespideybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rion
Apr 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Apr 30, 2022 -

Ilovespideybug responded

I would really like to recognize Rion. He was awesome and he really took time to explain things and try to help us out. He deserves to be recognized!!

April 26, 2022

I bought my vehicles there and they were fair. Their service is good but sometimes it takes long. I believe they are short of help in the service department. More

by louwillett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae
Apr 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 23, 2022

Great customer service! Vehicle was ready when we were told it would be ready and service rep kept in touch with issues as they they were found. Would highly recommend For A More

by billandbecky89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

Apr 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

April 22, 2022

They are struggling with loaners and keeping workers but good customer service and communication. I have only delt with their service department so far. More

by NM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie
Apr 25, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

charged me for parts that I did not need told me they were bad when I installed them the day before More

by wesleybailey94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Issac and dianna
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

April 22, 2022

I was greeted with a pleasant smile from a very nice attendant and she offered an affordable way to replace my windshield. My service advisor was just as pleasant. He gave me a estimated time for servi More

by lilpres8145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Thomas
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Setting up the service appointment was simple and the drop-off was handled without delay. I had to call to find out if my truck was ready late in the afternoon, but the pickup and checkout process was q More

by ed_fogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, We are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

April 21, 2022

At 102,000 miles I needed my oil change, new spark plugs,engine coolent changed. Great job done on all. More

by lonnie492001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1614 RIAN BUCKMAN
Apr 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 20, 2022

I was very happy with my service although it was longer than expected but pleased. More

by barbaraharnage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian
Apr 20, 2022 -

barbaraharnage responded

I would very much use the Autonation service again. Very personable and respectful. This was my second time using Autonation service since moving from Washington state. Thank you for your service

April 20, 2022

David in service was very helpful and listened to our needs. Thanks for your help. More

by Barrywillsrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 23, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Orange Park! Please don't hesitate to reach out if there's anything additional we can do for you.

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