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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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June 09, 2022

David in the service center was very helpful. Overall it was a good experience. would recommend them to friends and relatives. More

by brjacobs
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 10, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Orange Park! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2022

Auto Nation of Orange Park provides a great customer experience, fast and willing to go the extra mile for their customers. Dianna Dell was diligent and knowledgeable about my truck problem. She contact More

by Carmenarroyo97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna Dell
Jun 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 06, 2022

I have a recall on our 2018 Explorer. So like it stated I called ahead to make sure they had the part and made an appointment. Waited 3 hours for an update about the scope of work. Called More

by NZelenock
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Issac
Jun 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Orange Park. If you'd like, please contact our General Manager at (904) 270-9943. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

June 05, 2022

Excellent work and done a timely matter. Service manager and associates were extreme friendly and courteous. Extremely helpful in alll ways. Well done More

by Twildirishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everybody extremely helpful and courteous. Well done
Jun 06, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jun 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2022

Service department did not communicate well regarding status of vehicle. After I complained they did make every effort to correct issues. That is the only reason rating was not lower. More

by Rdlandes68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ranae' Whitehead
Jun 06, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jun 06, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

June 03, 2022

I would like to thank Ranae Whitehead for the excellent customer service she provided when I came in for an oil change on 06/02/22. I worked with her from the beginning to setting up the appt to checking o More

by sk8trgirl32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae Whitehead
Jun 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Jun 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2022

Great customer service! Outstanding technicians, that get it right the first time! Thank you for exceeding my expectations. More

by bcp153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
Jun 03, 2022 -

bcp153 responded

Thank you for exceeding my expectations!

June 03, 2022

Time spent in their service department is always time well spent. Convenient and courteous. Work while I wait! More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greeter and service manager
Jun 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi William, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi William, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

Quick service. Porter was a little awkward saying he almost crashed my truck twice pulling it around, but the service guy was good and up front about items on my t More

by Jason S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 03, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Jason, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 02, 2022

Very helpful and always professional discloses everything before they work on your car and keeps your advised on the work and timeframe of the work More

by Djg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Jun 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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