AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
Auto Nation of Orange Park provides a great customer experience, fast and willing to go the extra mile for their customers. Dianna Dell was diligent and knowledgeable about my truck problem. She contact experience, fast and willing to go the extra mile for their customers. Dianna Dell was diligent and knowledgeable about my truck problem. She contacted me in a manner of time with a good solution to my truck problem. More
I have a recall on our 2018 Explorer. So like it stated I called ahead to make sure they had the part and made an appointment. Waited 3 hours for an update about the scope of work. Called So like it stated I called ahead to make sure they had the part and made an appointment. Waited 3 hours for an update about the scope of work. Called back an hour later, no one had even looked at the vehicle. So I went and picked it up. More
Excellent work and done a timely matter. Service manager and associates were extreme friendly and courteous. Extremely helpful in alll ways. Well done Service manager and associates were extreme friendly and courteous. Extremely helpful in alll ways. Well done More
Service department did not communicate well regarding status of vehicle. After I complained they did make every effort to correct issues. That is the only reason rating was not lower. status of vehicle. After I complained they did make every effort to correct issues. That is the only reason rating was not lower. More
I would like to thank Ranae Whitehead for the excellent customer service she provided when I came in for an oil change on 06/02/22. I worked with her from the beginning to setting up the appt to checking o customer service she provided when I came in for an oil change on 06/02/22. I worked with her from the beginning to setting up the appt to checking out when everything was done. More
Quick service. Porter was a little awkward saying he almost crashed my truck twice pulling it around, but the service guy was good and up front about items on my t Porter was a little awkward saying he almost crashed my truck twice pulling it around, but the service guy was good and up front about items on my truck. More
Very helpful and always professional discloses everything before they work on your car and keeps your advised on the work and timeframe of the work before they work on your car and keeps your advised on the work and timeframe of the work More