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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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June 16, 2022

I pulled up doors open drove my car in there were very neat and clean with the covering of the seat and the steering wheel and the service advisor came out and took my car and I had it back in minutes ver More

by STEFansson Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but it was a bronco sport
Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Due to a manufacture defect, had major work done me to my car. Dealer kept me up to date on the warranty work. Great service staff and mechanics. More

by rhart123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

Jun 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

Brought my truck in for recall work and a little bit of warranty work. The warranty work they were saying that the noise that I hear from the steering wheel is the pump but as long as I have been a mechani More

by adeese_660
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hart
Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 15, 2022

been customer for 17 years at this dealership. thanks to sevice writer everything went smooth. More

by rwalser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renae----hope i spelled it correctly
Jun 16, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

June 13, 2022

Got my mkx back. Everything was fine for a day. Then all my dash lights came on. I talked to service about that. But never got fixed. Tires wasn't fixed. Said they di More

by Dirtee1966
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Jun 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 372-8639 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 14, 2022 -

Dirtee1966 responded

Please call me at 904-444-8278

June 10, 2022

My service rep was vey thorough and responsive to my requests. Also it was done in a timely manner. More

by Mememlsmpax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jun 12, 2022 -

Mememlsmpax responded

My service rep was vey thorough and responsive to my requests. Also it was done in a timely manner.

June 10, 2022

Good job Mathew was a good service advisor. 2 hours was a little long for a service but you were very busy. More

by bobbyhinton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jun 12, 2022 -

bobbyhinton1 responded

Great service center.

Jun 13, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

David was my service coordinator. He was so enjoyable and nice to me and he fixed my seat controller that has been broken for a year since I bought it because the other shop was waiti More

by wowkw316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

I had my F350 in for service Jeremy went above and beyond to make sure everything was done on a timely fashion More

by Rtthall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 10, 2022

Service department is always amazing. Renee is the best. Wouldn't bring my truck to anyone else. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Elizabeth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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