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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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June 23, 2022

Every one was very helpful. My service manager , Matt was knowledgeable the service time was great. Overall a very good experience. Thank you. More

by orineimers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

Solid dealership with great customer service. A reliable place for servicing your vehicle with a peace of mind. More

by Dd0yl3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian Buckman
Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2022

very good service work and follow up by service writer . very pleased over entire appointment ! More

by kenneth_slate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello Kenneth, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2022

Great experience! Renae, my service rep did a great job as did the service manager. Must mention Wayne our very friendly driver who gave us a ride which we enjoyed bo More

by aramusbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renae, Service manager,Wayne
Jun 23, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 19, 2022

Usually always good service. I didn’t like them trying to sell me wiper blades that I just replaced. More

by Johnsniffen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Merlano Gome
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (904) 372-8639. We hope to hear from you.

June 18, 2022

Great customer services at this dealership. Fresh popcorn , water, and coffee. I would recommend to others More

by Tammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Tammie, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

Jun 21, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello Tammie, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

June 18, 2022

The worst service department I’ve ever been too. I’ve gone multiple times to find out why my car is over consuming oil and they keep just topping it off an saying there isn’t a problem. I have to pu More

by Jtrabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaac
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

June 17, 2022

Ford is excellent! Ranae is everything she makes the process simple, explains everything! We neer more Ranaes :) More

by qualiteesautomotive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae, Joe
Jun 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

Service was quick and professional. Customer amenities are excellent. The car wash was a nice bonus. Thanks! More

by tmfarra870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Ranae
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Professional and courteous service from the greeters outside to the Service Advisors inside. Car repaired as stated. More

by clbertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Craddock Service Advisor, Rich Greeter
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

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