Back

AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

Sort by
June 27, 2022

I wAs disappointed - my oil change was $40 over what I’m use to paying and I had asked if they could top off my fluids and when I got home I realized that this had not been done More

by marie128e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

June 26, 2022

Always a pleasant experience when getting my routine oil change. Nice waiting area with beverage service. More

by Suzandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee is awesome!
Jun 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 27, 2022 -

Suzandrews responded

I trust the service department and the quality of their work. My service advisor Renee, is very knowledgeable an took time to explain all the diagnostics. I felt valued as a customer.

June 26, 2022

Barbie and Jeremy did a great job getting me in fast and with ease! June bug (technician) always takes great care of my vehicles, as well as my family’s. I definitely would highly recommend AutoNation F More

by NG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbie, Jeremy, Junebug, Mike Johnson, Nathan
Jun 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

June 25, 2022

James is amazing! He was able to diagnose and repair my vehicle with no issues. Extremely knowledgeable, I will only let James repair our vehicle. Matt was extremely More

by Devanta.parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Matt
Jun 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2022

As always great service. Mr Buckman was very good. Kept me informed of my vehicle repair and called me when it was ready More

by Elephont54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R. Buckman
Jun 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Orange Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 24, 2022

Easy appointment time. Had my vehicle for 6 days. It is my only vehicle. Sure wish they had a loaner vehicle. Other than that, every one was great. My vehicle got repaired More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Don, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 24, 2022

Scheduled for recall my appointment just happened to be on a great slow Saturday morning I was in and out within the hour. It was fast and quiet Staff was great and very pleasant. More

by Wilbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two that was working day before fathers day
Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 24, 2022

Notice came on telling me I needed an oil change. Found I had a free afternoon. Called the dealership hoping I could get an appointment. They had an opening that would work for me, so my car was serv More

by ckbirdgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian Buckman
Jun 26, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

Jun 26, 2022 -

ckbirdgen responded

Not sure what I need to respond to...it looks like I am responding to the response I already sent. I was happy to get the oil changed, I was happy the dealership had an opening and I could get in. I was happy with the amount of time for the work to be completed. Do you see a pattern here...I was happy.

June 23, 2022

Easy to get a service appointment. Found the maintenance I needed was done in an efficient and reasonable time. Any questions was addressed to my understanding. More

by Condieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

We are pleased to hear you had such a positive experience with us, Condieb! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

Seams as though every time I go for service I have a different service representative. I waited on my car and the wait I feel the wait time was minimal. Matthew was very nice and took good care of my m More

by ldfettig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 24, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Lincoln Orange Park! Please don't hesitate to reach out if there's anything additional we can do for you.

...
42
...