AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
Great and fast service. The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your car. More
I took my Ford escape to the steership for a repair on my hatchback the customer service was above and beyond normal it was exceptional, thank you Ford hatchback the customer service was above and beyond normal it was exceptional, thank you Ford More
Customer service was great and my service advisor was extremely helpful. One area that really needs improvement is the courtesy vehicle program. Starting to provide service at 10:00 AM doesn't work if extremely helpful. One area that really needs improvement is the courtesy vehicle program. Starting to provide service at 10:00 AM doesn't work if you schedule a 7:00 AM drop-off and need transportation to work. I've been with Auto Nation (previously Mike Shad Ford) since 2003) purchased a total of 8 trucks for myself and two sons. More
Getting the appointment was easy, either online or by phone. I did not have to wait for the service technician, it was a very fast process. Good place to get your vehicle serviced. phone. I did not have to wait for the service technician, it was a very fast process. Good place to get your vehicle serviced. More
Pick up and drop off were really smooth, the time the vehicle was in for service though I felt like it was a burden to get an update, not to mention the car was filthy afterwards. Also took longer than w vehicle was in for service though I felt like it was a burden to get an update, not to mention the car was filthy afterwards. Also took longer than what I was originally told. Not sure if that's supply chain stuff or what, but either way they fixed the vehicle as requested and it was with new Ford parts not a reman. And comes with a decent warranty on the parts replaced. Not sure if I'd use them again or not but I wouldn't steer people away either. More
Check engine light was turning on and off for about a month. Other shops said they could not do anything until the light was on… except for auto nation orange park. month. Other shops said they could not do anything until the light was on… except for auto nation orange park. More