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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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July 12, 2022

David the service writer is very knowledgeable and understanding. I will request him for future service. More

by jerdrex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 12, 2022

Great and fast service. The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your More

by sandylyoung00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2022

I took my Ford escape to the steership for a repair on my hatchback the customer service was above and beyond normal it was exceptional, thank you Ford More

by buzybscleaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2022

Customer service was great and my service advisor was extremely helpful. One area that really needs improvement is the courtesy vehicle program. Starting to provide service at 10:00 AM doesn't work if More

by gacook2229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian Buckman
Jul 10, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2022

Great customer service for me. my vechicale Was ready in a timely manner.my tech was awesome More

by Bsealywilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Really don't remember his name but he was awesome
Jul 10, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 07, 2022

Getting the appointment was easy, either online or by phone. I did not have to wait for the service technician, it was a very fast process. Good place to get your vehicle serviced. More

by kmhagan2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Craddock
Jul 08, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello there! Thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 06, 2022

Pick up and drop off were really smooth, the time the vehicle was in for service though I felt like it was a burden to get an update, not to mention the car was filthy afterwards. Also took longer than w More

by Jax guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (904) 270-9943. We would appreciate the chance to turn your experience around.

Oct 12, 2022 -

Jax guy responded

Your GM, is aware and is part of the problem. At this point im pursuing the issue through AutoNation Corporate.

July 05, 2022

This dealership handles me and my car with anytime I call or pull up for service. More

by Edith kible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian
Jul 06, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Edith, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 04, 2022

Good service, very cordial folks, no issues, fixed car and ready to go again . Thanks More

by rizzoelmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pearl whitehead
Jul 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2022

Check engine light was turning on and off for about a month. Other shops said they could not do anything until the light was on… except for auto nation orange park. More

by Ptjoe34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae’ Whitehead
Jul 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

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