AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
Staff is very friendly. Service department keept me well informed during service and was well informed about warranty etc. I have dropped in to ask about service questions a Service department keept me well informed during service and was well informed about warranty etc. I have dropped in to ask about service questions and the service staff was very nice and took their time to answer my questions. More
Took 2007 Mustang in for "air bag" light on. All that was done was a diagnostic test which costs $200. Told problem was in passenger seat belt. Said part was obsolete and to try a junk yard w All that was done was a diagnostic test which costs $200. Told problem was in passenger seat belt. Said part was obsolete and to try a junk yard which may or may not help. Walked away disappointed and wondering how much of a risk it would be driving around with the "air bag" light on which may or may not work in an accident. Just thought a dealership would be more concerned or able to help. I was willing to pay whatever it cost. More
Jessica, greeted me knowing I had been there in March for the same reason. Air and heat did not work. I feel she got a mechanic to start working on my car. Especially, since this was the 6th time I came to F the same reason. Air and heat did not work. I feel she got a mechanic to start working on my car. Especially, since this was the 6th time I came to Ford to fix the same problem. More
I have been taking my F-150 to Ato nation Ford Orange Park since almost new. The service I received went above and beyond expectations. My service manager (Ranae) listen to what I wanted and went step by Park since almost new. The service I received went above and beyond expectations. My service manager (Ranae) listen to what I wanted and went step by step to ensure I understood what I needed and let ME choose to what I wanted not something else and kept me informed. I got one of the better service manager reps. & Mechanic. I asked to talk to the mechanic (Cris) and he explained what he did and what he found. He also explained there was some issues he wanted to keep an eye on in up coming inspections. This is what I expected and got. Thank you and a job well done. Harold More
Service department was prompt and courteous. Worked with me to get my car serviced, and fully communicated all repairs and upcoming services needed. Worked with me to get my car serviced, and fully communicated all repairs and upcoming services needed. More
Considering my vehicle is 22 yrs old and bought from this dealership, they do a good job of keeping it running for me given that parts are very hard to come by and we partner in finding them. Their service a dealership, they do a good job of keeping it running for me given that parts are very hard to come by and we partner in finding them. Their service advisor Corky is wonderful to work with. More
Corky/Richard is professional and courteous as well as the transportation driver. Cassandra was also professional and courteous. I found it difficult to find out if my vehicle was finished. I know your de the transportation driver. Cassandra was also professional and courteous. I found it difficult to find out if my vehicle was finished. I know your dealership is very busy, but a courtesy text would be very welcomed. More
AutoNation has always worked on all my vehicles. Such a friendly staff. The only issue I had is that I was told a time that it was going to be ready but it wasn't. Such a friendly staff. The only issue I had is that I was told a time that it was going to be ready but it wasn't. More
I was pleasantly surprised when I last had my servicing done at the Orange Park location. Not only did they do a great job of updating the service my vehicle needed, but they also washed and vacuumed my done at the Orange Park location. Not only did they do a great job of updating the service my vehicle needed, but they also washed and vacuumed my car. So not only was it running top notch, it also gleamed inside and out! Thank you! More