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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
813 Reviews

813 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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November 06, 2023

Service was great. Prompt efficient and with attention to detail. would recommend for service anytime More

by footjoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

November 06, 2023

Hey this service dept in my words does a great job service writers was next to non great job and thanks R Burton More

by rich7720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 06, 2023

Corky was friendly and helped me to feel that I was being treated fairly and with consideration. The car was returned to me cleaned and in beautiful order. More

by mralancooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (Corky) Scarborough
Nov 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Lincoln Orange Park. Feel free to stop by if you ever need any more help.

November 01, 2023

Clear communication and expectations on the work being done. The work was completed on time with recommendations provided on areas to keep an eye on. More

by Rmc101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sweet, Steve Czigan
Nov 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Staff is very friendly. Service department keept me well informed during service and was well informed about warranty etc. I have dropped in to ask about service questions a More

by knightm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Milsap
Nov 02, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

October 30, 2023

Took 2007 Mustang in for "air bag" light on. All that was done was a diagnostic test which costs $200. Told problem was in passenger seat belt. Said part was obsolete and to try a junk yard w More

by kfitzmonkey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Niziolek, Christopher Ch... (never saw technician)
Nov 02, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

October 29, 2023

Bought our car new 2019 brought it for service and was very disappointed . Poor ser More

by Crawmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Nov 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Orange Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

October 27, 2023

Jessica, greeted me knowing I had been there in March for the same reason. Air and heat did not work. I feel she got a mechanic to start working on my car. Especially, since this was the 6th time I came to F More

by jenny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 27, 2023 -

jenny responded

I hope this time the Air & Heat work a long time. Six time for service on the same item is crazy. I do realize the parts were the cause of the problems not the service. BUT SIX TIMES TO FIX THE SAME ITEMS, REALLY!

October 20, 2023

I have been taking my F-150 to Ato nation Ford Orange Park since almost new. The service I received went above and beyond expectations. My service manager (Ranae) listen to what I wanted and went step by More

by hcmccollum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranae (Serice rep) and Cris (Mechanic)
Oct 23, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Oct 23, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2023

Service department was prompt and courteous. Worked with me to get my car serviced, and fully communicated all repairs and upcoming services needed. More

by elizabeth.satterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Holmes
Oct 21, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi Elizabeth, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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