AutoNation Ford Lincoln Orange Park - Service Center

have been with this dealership about 10 years bought 2 lincolns and 1 truck no problems with getting service or problems taken care of great service advisors and service preformed on my lincoln lincolns and 1 truck no problems with getting service or problems taken care of great service advisors and service preformed on my lincoln More

Easy to get an appointment. Check in was easy. Advisor kept in great touch on progress. Work was done timely and wfficiently Check in was easy. Advisor kept in great touch on progress. Work was done timely and wfficiently More

This experience was a total debacle. I took my car in for an oil change. The technician asked for a key for my lug nuts. What key I said? when you supposedly rotated my tires the last ti I took my car in for an oil change. The technician asked for a key for my lug nuts. What key I said? when you supposedly rotated my tires the last time, the key should have been placed in the glove compartment. So I had to pay $200 on top of $100 for the oil change because of a key that I've never seen. Full disclosure this is my 1st complaint for ive had for them, but someone is lying and it's not me. It makes you wonder? Are tires actually rotated on each service?Going forward, our services will be handled elsewhere. My husband had never had an issue either until now, but I digress, he left his own rating on Google. More

This is my second time coming to this establishment and when I tell you I am hooked on the great fast and friendly service! They didn’t try to pressure me into anything they listened to my concerns about t when I tell you I am hooked on the great fast and friendly service! They didn’t try to pressure me into anything they listened to my concerns about to vehicle and handled it in a timely manner! Absolutely amazing More

Only 1 service advisor working but she was helpful and patient with all the customers. She had a lot on her plate but still gave quality service and attention to each person. I don’t feel the mechanic li patient with all the customers. She had a lot on her plate but still gave quality service and attention to each person. I don’t feel the mechanic listen to my concerns about my engine shifting and I will probably have to take it to Northeast Florida Lincoln to have it looked at again. More

Scheduling the appointment was easy. I was also able to drop my F150 off the previous evening, which gave me flexibility in my schedule. The truck was serviced, I was notified as soon as I was also able to drop my F150 off the previous evening, which gave me flexibility in my schedule. The truck was serviced, I was notified as soon as it was done and it was even washed and the interior was vacuumed. More

Hey this service dept in my words does a great job service writers was next to non great job and thanks R Burton service writers was next to non great job and thanks R Burton More

Corky was friendly and helped me to feel that I was being treated fairly and with consideration. The car was returned to me cleaned and in beautiful order. treated fairly and with consideration. The car was returned to me cleaned and in beautiful order. More

Service was great. Prompt efficient and with attention to detail. would recommend for service anytime Prompt efficient and with attention to detail. would recommend for service anytime More

Clear communication and expectations on the work being done. The work was completed on time with recommendations provided on areas to keep an eye on. done. The work was completed on time with recommendations provided on areas to keep an eye on. More