AutoNation Ford Lincoln Orange Park - Service Center

I asked for appointment due to living in another county, I was assured I had one. Arrived and not one person was aware of my appointment. This dealership has the worse set up for customers arriving. Serv I was assured I had one. Arrived and not one person was aware of my appointment. This dealership has the worse set up for customers arriving. Service writers look you straight in the face and do not speak. Not a good afternoon someone will be with you shortly, nothing. Your parts Department however has an employee who is customer oriented, needed a part for 2003 Lincoln, he found the part currently being made that would do the job. I already knew the labor rate and didn’t mind spending the money, but the No Service department didn’t have time for me. Love my 2003 Lincoln and it will be going to Gainesville , I am very disappointed with Lincoln Nation More

My advisor met me at my car and listened to what I needed. He was very attentive and I even got my services done promptly. Plus i even got my truck washed. Thanks Matt. needed. He was very attentive and I even got my services done promptly. Plus i even got my truck washed. Thanks Matt. More

Great place and great people dedicated to helping their customers in a efficient and professional manner! customers in a efficient and professional manner! More

Thank you for helping us on our trip to Florida,everone was so nice to us especially mr. Sweet your service manager was so nice to us especially mr. Sweet your service manager More

Dealership is friendly, knowledgeable and stays in contact with the customer. Barbie Feagle is exceptional at her job. contact with the customer. Barbie Feagle is exceptional at her job. More

Ashley is amazing! Their customer service is on point! I had an emergency and needed to take my car somewhere immediately. They not only fit me in but fixed my car in a Their customer service is on point! I had an emergency and needed to take my car somewhere immediately. They not only fit me in but fixed my car in a day! Ashley answer every time I called and was super helpful! This is the only Ford dealership that I will go to in Jacksonville. More

The lady who helped me with my service on my vehicle was so professional and communicated with me regularly through my visit. I was on a schedule and she gave me realistic wait times. I will be back. so professional and communicated with me regularly through my visit. I was on a schedule and she gave me realistic wait times. I will be back. More

Service staff did a good job explaining the process, and expectations for my service request. expectations for my service request. More

The service was discussed, timelines explained, and worked performed very quickly and was successful in improving vehicle performance. David is very personable and friendly. worked performed very quickly and was successful in improving vehicle performance. David is very personable and friendly. More

Got me in fast and got me out fast! Very professional and respectful. Always a pleasure to work with Auto Nation. Very professional and respectful. Always a pleasure to work with Auto Nation. More