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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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December 13, 2022

Ive delt with auto nation before they do great with there work good service thanks More

by jeromerjt_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 15, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 15, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2022

Brought my SUV in for an oil change and you had me out in an hour. More

by rotcod0656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pearl Whitehead
Dec 13, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2022

First let me say the sales team and finance team are the best here. But the service department is the worst. 2 times I have brought my truck in for service and no one ever calls me to update me. I have to c More

by candoman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Dec 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Orange Park take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

December 08, 2022

Good job done by all Service was completed and done in a timely manner other than part delays vehicle was returned promtly More

by tibarr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve and dave
Dec 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2022

I pulled into service and was greeted promptly. The advisor listened to my needs and took care of everything. I was out in 90minutes and even got my vehicle washed. More

by srrossi68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,Barbie, and Todd
Dec 10, 2022 -

AutoNation Ford Lincoln Orange Park responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Always been a pleasure to take my Ford Flex for service at AutoNation Orange Park . The staff is friendly and courteous keeping you well informed of the service status of your vehicle. Barbie makes the More

by patw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbie Feagle, David Craddock
Dec 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Patw, we're happy you found our staff to be so supportive during your experience here at AutoNation Lincoln Orange Park. We look forward to your next visit! Take care!

December 05, 2022

The associate Matthew Holmes was very attentive to my needs regarding my vehicle, my issues were addressed in a very timely manner and I had a good day. Thank you. More

by buzybscleaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Holmes
Dec 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Matthew here at AutoNation Lincoln Orange Park! We look forward to your next visit! Take care!

December 04, 2022

I had an early appointment and the service rep. was considerate and helpful. The wait was just over an hour which was fantastic. More

by ken.moncrief0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember. Sorry
Dec 05, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 01, 2022

Frist time here. Quick visit service on truck, very helpful, I'm going to switch from Coggin's ford to AutoNation Ford, I thought they were good until I visited AutoN More

by greybeardzach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Dec 01, 2022 -

greybeardzach responded

Quick visit service on truck, very helpful, I'm going to switch from Coggin's ford to AutoNation Ford, I thought they were good until I visited AutoNation of Orange Park Fl. It was a pleasure to be there. Will buy my next truck from them.

December 01, 2022

Friendly, courteous and professional. Outstanding service for my F-150. My service advisor Matthew Homes was attentive to my concerns. Service Manager Todd Rossi was very professional More

by Russ Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Homes, Todd Rossi
Dec 02, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Russ, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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