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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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May 24, 2024

Service representative was very helpful and informative. He kept me aware of all issues with my vehicle.Mathew is doing a great job. More

by Felix.soto Villanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
May 27, 2024 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Orange Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2023

Mr. Scarborough was very accommodating and helpful. Communication was easy and not stressful as well. More

by sepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corgy Scarborough
Dec 21, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

They were very polite and prompt on getting my car in and getting my car out. More

by Sone_marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
Dec 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

Prepaid service plan on electric cars defaults to include oil changes. For vehicles without oil. Service department knows about this and brings it to the attention of customers. However management is not se More

by Coffmantd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avoid them
Dec 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (904) 372-8639. We hope to hear from you.

Dec 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (904) 270-9943 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 05, 2023

Wonderful, accommodating people and I often wait since my service is minimal. Nice waiting area, WiFi, good tea, coffee and water. More

by jaxguy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corky
Dec 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Dec 08, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Got an appointment easily — many thanks. Great professionalism and polite. Car is running super well. Many thanks! More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hello, we are pleased to hear you had such a positive experience with us, Fran! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Received outstanding service from beginning to end. Renae took care of all my needs with superb expertise. More

by gbriggs7906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renae
Dec 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Very happy AutoNation’s service. Corky handled my issue professionally and even had a recall issue taken care of while I waited. Rate my experience as A++++!!! More

by Jjflash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corky
Nov 29, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 30, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are so happy to read such a great review about AutoNation Lincoln Orange Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

I forgot his name, the one that works in the new building. He is very personable. Showed that he cared. I was very pleased. More

by Vermelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot
Nov 23, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 19, 2023

Corey was awesome to deal with. He is very professional and made me feel like family More

by stormcrystals50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corkey
Nov 19, 2023 -

stormcrystals50 responded

I continue to recommend Corkey and the dealership.

Nov 19, 2023 -

stormcrystals50 responded

The best Ive ever been treated by a dealership and Corkey went above and beyond to assist me

Nov 19, 2023 -

stormcrystals50 responded

I will be a repeat my business with this establishment. Again, the service department and staff in the future.

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