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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
809 Reviews

809 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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December 30, 2022

I went to the new Lincoln Service Center at Auto Nation Ford on Blanding Boulevard in Jacksonville, Florida. This new building had just opened a few days ago. Everything is so nice and new and it is just More

by jrmarsh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (Corky) Scarborough
Jan 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Jan 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Service department was courteous and helpful. They explained what work was to be done and keep me updated on the progress. More

by bevray91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 30, 2022

THe sales personnel as well as all the service personnel at this dealership are ALWAYS friendly and helpful with whatever the problem is. I have recommended this dealership to all my friends and relatives m More

by porwmagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Robb
Jan 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

Jan 03, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

December 29, 2022

The recall appointment for my vehicle was handled very courteously and promptly. I was greeted as soon as I arrived in the Service Dept. and met with an advisor. The work was actually completed in less ti More

by Edge Owner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Jan 02, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

Good service, nice people. Very dirty and unkept waiting area. Compared to competitors the waiting area and accommodations are poor. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady’s name started with an A, very helpful and professional.
Jan 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi Mike, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

I walked in service area first time at AutoNation Lincoln. No request appointment. My suv had problem with check engine light. Technical service helped. My suv fixed quickly. No wait. I were happy an More

by Meajax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Holmes
Jan 01, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 02, 2023 -

AutoNation Ford Lincoln Orange Park responded

Hi Meajax, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

Supply issues terrible but range whitehead my advisor has kept me updated and tried hard to help. Very professional More

by terryden52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranae whitehead
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 27, 2022

Repairs are excellent, communication is very poor. Return phone call’s nonexistent to know when work will start and established time of completion. More

by Ed.dreaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Hood
Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. If you are willing, please call our General Manager at (904) 372-8639 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

December 27, 2022

Ashley, service rep, was great. My Ranger was in and out of there in less than an hour. Oil Change and new wipers plus some recall stuff. Thank You Ashley! More

by dheffner55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 26, 2022

Absolutes worst. Service reps are very dishonest. A gauratee means nothing here. Please do not let my experience happen to you. This review will also ask me to provid More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Hook
Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Jason, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

Dec 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Jason, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (904) 270-9943 so we can make your experience a positive one.

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