AutoNation Ford Lincoln Orange Park - Service Center

The staff was very helpful, kind and went the extra mile when they put Chris' car through the car wash. Thank you very much. Kim D. What happened to the carbon copy of the Multi-point inspection? when they put Chris' car through the car wash. Thank you very much. Kim D. What happened to the carbon copy of the Multi-point inspection? More

Oh. What an awesome experience. So much consideration and empathy for my situation. Ashley and Todd superabundantly exceeded my expectations. Thank you i What an awesome experience. So much consideration and empathy for my situation. Ashley and Todd superabundantly exceeded my expectations. Thank you immensely. More

I had my 2021 ford explorer serviced om 1/23/2023. Matt Holmes was both friendly and professional. They never reccomend any service that is not needed.. Matt Holmes was both friendly and professional. They never reccomend any service that is not needed.. More

Brought my 2014 F-150 intoAutonations Ford of Orange Park, as I heard a strange noise coming from what sounded like a trans mission getting ready to stop working. It turned out to be the Water pump. The Park, as I heard a strange noise coming from what sounded like a trans mission getting ready to stop working. It turned out to be the Water pump. The water pump was replaced and I also had the transmission serviced. I took my truck home and smelled a faint smell of Antifreeze. I brought my truck back to the dealer. The dealership tech was not able to see a leak. I took my. I drove my truck around for a bit & kept smelling a faint odor of antifreeze.. after driving my truck around a day or so, I looked under the truck as I was still smelling antifreeze a faint Oder of antifreeze.. I was correct in smelling antifreeze, it was a leak at a water line, I took a picture of the leak area. I took the truck in and shouted the picture of the leaking water line. It was a cross coolant line. Autonations of Orange Park ordered the part and it was a couple of days away. The dealership told me of the part not being in stock. The dealership offer a ride home and stated they didn’t have a loaner. Not a problem, I had my wife pick me up. Theme part came in & it was installed. The dealer called me to let me know the repairs were made & the truck was ready. We got to the dealership & there wasn’t a charge for the repairs that were ready. I was very happy the truck was repaired at no charge. More

Your service advisors are great - Ranae & Ashley were a pleasure to work with and more importantly on top of things. They were able to get me in for analysis of my problem when the other dealerships servi pleasure to work with and more importantly on top of things. They were able to get me in for analysis of my problem when the other dealerships service departments were not. They kept me informed as to when the parts were in and got me back in again for the repair in a timely manner. I highly recommend Autonation Ford Lincoln OP for service! More

At the Autonation Ford lincoln Orange Park. It was a great experience. I was taken care of at my appointment time. The service advisor was very knowledgeable and took great care in getting m It was a great experience. I was taken care of at my appointment time. The service advisor was very knowledgeable and took great care in getting me out in a timely manner. I would definitely send friends and family to this Dealership. Paul S More

Very good experience. Drove further than I wanted to do I could get the service date I wanted, and these guys made it worth it. They were all very pleasant and friendly. Drove further than I wanted to do I could get the service date I wanted, and these guys made it worth it. They were all very pleasant and friendly. More

First time using dealership. David explained things well and stayed in touch with me about progress. David explained things well and stayed in touch with me about progress. More

Promptness I n getting work done. Hospitality and sincerity of service rep. He was friendly and kept me apprised of what was going on. Hospitality and sincerity of service rep. He was friendly and kept me apprised of what was going on. More

got there early and was able to get the service done under an hour and the customer service was fantastic. definitely recommend to have dealing with this group and there top notch performance and great under an hour and the customer service was fantastic. definitely recommend to have dealing with this group and there top notch performance and great personality. More