AutoNation Ford Lincoln Orange Park - Service Center

Everyone liked my yellow T-Bird. Being a veteran, I was very pleased to be greeted by 2 veterans. My service advisor, Cassandra Niziolek, is also a veteran so we hit it off right awa Being a veteran, I was very pleased to be greeted by 2 veterans. My service advisor, Cassandra Niziolek, is also a veteran so we hit it off right away. Other than having something in common, Cassandra was very professional and courteous. She assured me that she would call me if there was anything else that the service personnel thought I should be aware of or, needed, and would call me when the service was complete, and the vehicle was ready to be picked up: she did. I thank AutoNation for hiring veterans, and for the excellent service. More

I can't say enough good things about Auto Nation FordI can't say enough good things about Auto Nation Ford Orange Park!!!! They were extremely helpful in a great time of need. My wife and I were travele can't say enough good things about Auto Nation Ford Orange Park!!!! They were extremely helpful in a great time of need. My wife and I were travelers in an unknown city and were experiencing trouble with our MOTOR HOME. We were frantic as that was our "temporary" home while traveling. Mr. Sweet and the entire staff helped us out in every way possible! The term above and beyond does not come close to the effort these wonderful people put forth!!! They got my motor home back on the road much faster then I imagined. They were considerate professionals one and all. Ms. Ranae Whitehead assisted me throughout the entire process reassuring me at every step. She also was extremely kind, considered and professional. I would highly recommend this establishment for ALL your vehicle needs whether it be sales or service!!!! Better then great job guys!!! Orange Park!!!! They were extremely helpful in a great time of need. My wife and I were travelers in an unknown city and were experiencing trouble with our MOTOR HOME. We were frantic as that was our "temporary" home while traveling. Mr. Sweet and the entire staff helped us out in every way possible! The term above and beyond does not come close to the effort these wonderful people put forth!!! They got my motor home back on the road much faster then I imagined. They were considerate professionals one and all. Ms. Ranae Whitehead assisted me throughout the entire process reassuring me at every step. She also was extremely kind, considered and professional. I would highly recommend this establishment for ALL your vehicle needs whether it be sales or service!!!! Better then great job guys!!! More

I wasn't sure what to expect when I first went to the service department. This was my first time at this dealership. I was greeted with outstanding customer service. I want to thank you for hiring Corky service department. This was my first time at this dealership. I was greeted with outstanding customer service. I want to thank you for hiring Corky. He and the technicians diagnosed my problem and fixed my vehicle. Thank you, Reed More

They said they could not find the oil leak. This is the second time it’s been in their shop. The 1st time they replaced the vacuum pump assembly. I noticed 2 days later the oil was Leaking in t This is the second time it’s been in their shop. The 1st time they replaced the vacuum pump assembly. I noticed 2 days later the oil was Leaking in the same place. The vacuum assembly should have been covered under my Ford Warranty which they refused to do. I paid $591.98 on a warranty covered part because they said the part wasn’t covered. I sent them a copy of my warranty showing in detail and highlighted the part showing the vacuum pump was covered. They still refuse to cover my warranty!!!!!! More

Great team, great location, great service. Renee and Steve took excellent care of men as they always do. I highly recommend them and the rest of the staff at Autonation Ford Lincoln of Oran Renee and Steve took excellent care of men as they always do. I highly recommend them and the rest of the staff at Autonation Ford Lincoln of Orange Park. More

The dealership is conveniently located within a few miles of the office so it's makes service easier of the office so it's makes service easier More

I have received consistent, accurate service on all my vehicles since 1994. I have been satisfied every single visit. vehicles since 1994. I have been satisfied every single visit. More

Pleasant greeting, customer lounge was clean and comfortable, and the recall and requested service was completed without issue. Great communication from the service advisor Ranae. comfortable, and the recall and requested service was completed without issue. Great communication from the service advisor Ranae. More

Charge me 200 dollars with no paperwork stating what the problem is. They say it take 2 hours run the test when he call me back less than an hour it will cost 8000 dollars….. inflation at the most!!! My las problem is. They say it take 2 hours run the test when he call me back less than an hour it will cost 8000 dollars….. inflation at the most!!! My last visit!!! More

Dealership did an excellent job of getting me in and out in 45 min. Waiting area clean and pleasant. Technician pleasant to work with. in 45 min. Waiting area clean and pleasant. Technician pleasant to work with. More