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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,561 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,561 reviews
November 30, 2021
The customer service was poor, I don’t like the way I was treated They have drove 45.4 miles to the Autonation in Coral Cables for no reason, the finance manager in this location was extremely rude. treated They have drove 45.4 miles to the Autonation in Coral Cables for no reason, the finance manager in this location was extremely rude. More
by cesarpetitd
Employees Worked With
Christine Freeman and Rigau H St Louis
November 29, 2021
My wife and I purchased a Ford Taurus on Halloween from Robert. This was one of the quickest and simplest interactions for any car purchase I've ever done. I highly recommend coming here and going throug Robert. This was one of the quickest and simplest interactions for any car purchase I've ever done. I highly recommend coming here and going through Robert for a new car. More
by mcdougald
Employees Worked With
Robert Haynes, Sydney Thorp
November 27, 2021
I was very very disappointed in the service I received at Auto Nation I had made an appointment for 1:30pm they said it would be 3/5hours before my oil change and tire rotation will be done. I got out of Auto Nation I had made an appointment for 1:30pm they said it would be 3/5hours before my oil change and tire rotation will be done. I got out of there at 5:30pm. That’s not acceptable for a simple service. I will never ever go back to that dealership and will not recommend it to anyone. You guys just lost a valuable customer. More
by larryoneal234
Employees Worked With
Sydney Thorp
November 24, 2021
I came in to the Ford Dealership to buy a Ford Diesel Pickup and ended up with a Doge Pickup. I purchased the oil change (in excess of $4K) program and when it was time to use it I was told that I would Pickup and ended up with a Doge Pickup. I purchased the oil change (in excess of $4K) program and when it was time to use it I was told that I would have to hang around the dealership until the service was complete and that I could not get a ride home because I lived more than five miles away. The next issue is that the batteries went flat and I ended up spending $450.00 plus to replace them. The next issue followed in close proximity a bearing went out on the right front and when I used my repair maintenance agreement, it cost me $400.00 because the Truck was towed to a Doge dealership for repair. After all it is a Doge. Most recently I took my Dodge to Ford for a heating problem in the cab. It never warms up and it gets very cold. The Ford dealership told me they couldn't work on it so they told me to take it to Doge, I reminded them that it could cost me $400.00 because Ford was required to work on my Truck and the deductible was $200.00. They finally agreed to dispatch it to Dodge, and I got the Truck back the same as when I gave it to Ford, cold air in the cab. The only good thing was that Ford didn't charge me anything, and as far as I'm concerned, they shouldn't have, because it still blows cold air and nothing was repaired. During the time of purchase to now, I also replaced the rear breaks. I'm waiting for the next big thing, it has not been a good experience from the purchase to the present. I was supposed to get copies of my contract via email and never did. Because I have bought several cars from your dealership, I trusted them. Never again. I probably will not purchase another vehicle from your dealership and the maintenance experience has been horrid. Christopher C. Lanham Jr. More
by cyr8sjr
Employees Worked With
Rob was a great support for me during this experience and I appreciate his help.
November 24, 2021
I came in with a problem and left with a solution. Salesperson went on and above to find me a vehicle. I was very satisfied at his professionalism. Salesperson went on and above to find me a vehicle. I was very satisfied at his professionalism. More
by durandan69
Employees Worked With
Marley, Cindy, David, John, Sydney Thorp
November 22, 2021
This is the 2nd car that I bought from Autonation Ford. They have always showed me that they were a business with integrity. They have been up front and honest with me. They have worked to meet my needs i They have always showed me that they were a business with integrity. They have been up front and honest with me. They have worked to meet my needs in a car as well as my financial needs. I would highly recommend them. More
by Jo
Employees Worked With
Paul Harney, Sales Professional
