AutoNation Ford Lincoln Orange Park

The folks at AutoNation were so nice. Special accomodations were made to get us out very quickly as we are elderly and were going to have to wait while they did the service on our vehicle. We are accomodations were made to get us out very quickly as we are elderly and were going to have to wait while they did the service on our vehicle. We are very pleased! More

Regular oil change dropped off vehicle at 8:30 AM. supposed to be ready by noon.. Hadn't heard anything from service advisor showed up at 2 PM and trucks still hadn't been pulled up to the rack for o supposed to be ready by noon.. Hadn't heard anything from service advisor showed up at 2 PM and trucks still hadn't been pulled up to the rack for oil change. Truck was not ready till after 3 PM. Will not take any vehicle back for any future maintenance. More

I have no complaints but in general service has dropped the past 2 years. Now that Dan Coburn and Tammy are not there(not to mention the long gone infamous Lance Lindsey up front!), coming there is not a p the past 2 years. Now that Dan Coburn and Tammy are not there(not to mention the long gone infamous Lance Lindsey up front!), coming there is not a priority to me. More

I was able to make an appt for maintenance and they were very professional and pleasant to deal with. very professional and pleasant to deal with. More

Extremely friendly and outgoing staff. I would highly recommend this location. Great selection of cars versus other dealerships. recommend this location. Great selection of cars versus other dealerships. More

Wonderful experience with the service department and my advisor David made sure everything was taken care of. advisor David made sure everything was taken care of. More

Took my F150 in at 11:30a (had appointment) and was told it would be about 3 hours before it would be ready. At 4:30p I called repeatedly (never could get anyone on the line); finally, Service Advisor call it would be about 3 hours before it would be ready. At 4:30p I called repeatedly (never could get anyone on the line); finally, Service Advisor called me (around 5:30) to let me know one of their machines was down and it would be the next day before I could get truck. Also, several times I told SA that the oil change should not be charged because I bought a 10-oil change package when I bought the car. I was still charged for it. He said he would have it credited; it never was. I just called back (week later) and asked them to credit it (hopefully I won't have to call again). Overall, the experience was very disappointing More

They were all really nice when I went in but I could not get ahold of anyone for a whole week, I called multiple times for multiple days and never received a call back so I finally just went and picked my c get ahold of anyone for a whole week, I called multiple times for multiple days and never received a call back so I finally just went and picked my car up. More

Darryl has been my salesman for two purchases this year. He has been great to work with and has gone completely out of his way to make me happy. He has earned my repeat business. Only thing I can suggest i He has been great to work with and has gone completely out of his way to make me happy. He has earned my repeat business. Only thing I can suggest is the length of time it takes to complete the purchase, especially on a cash buy. More

If it wasn’t for the service advisor, service tech and greeter at the front deck; I would give only one star. Service department was great however, the salespersons aren’t helpful at all. Because of their greeter at the front deck; I would give only one star. Service department was great however, the salespersons aren’t helpful at all. Because of their lack customer service, willingness to simply greet and inquiry when I was walking around the show room floor the dealership lost out on a potential buy and trade-in. More