AutoNation Ford Lincoln Orange Park

Great customer service. Always feel confident that my car is getting the best possible service Always feel confident that my car is getting the best possible service More

Great service as always. Jack was very helpful setting up my Ford Pass and educating on features. Jack was very helpful setting up my Ford Pass and educating on features. More

Service department is awful. Overcharge for parts compared to other Lincoln delaers and then never return your phone call when you question thier honesty. Employees blame the c Overcharge for parts compared to other Lincoln delaers and then never return your phone call when you question thier honesty. Employees blame the corporate office because it is out of their hands. Corporate greed at it's finest. Do yourself a favor and use another dealer. More

Absolutely terrible service! I dropped off my truck in Sept 2021 for Cam Phasers to be changed. Spent almost $4,000 then picked up the truck and it had white smoke coming back. T I dropped off my truck in Sept 2021 for Cam Phasers to be changed. Spent almost $4,000 then picked up the truck and it had white smoke coming back. Took it back they said Oxygen Sensors paid $430.00 picked it up and still same problem. They have had the truck for four months. They said oh the original job may have been bad cam phasers changed. By the way no rental or anything in the mean time. I have been with no truck for four months. They did that and now they said additional $5,000 for turbos changed. Four months later and I am picking up the truck in worse condition with a problem that it never had to begin with. I will never buy another Ford again and I would never ever recommend them again. Awful customer service and all they do is process of elimination and mess up things even more! More

Very welcoming, accommodating, very nice. Mr.W.Sanders was the best car sales person we ever had. He is wonderful. Mr.W.Sanders was the best car sales person we ever had. He is wonderful. More

Always very helpful and gets my car fixed quickly! Rian Buckman was very friendly and helpful. Rian Buckman was very friendly and helpful. More

They were able to get me in promptly. They were very courteous and did everything that was discussed. Rian my service advisor was extremely Professional at his job. I have never had servi They were very courteous and did everything that was discussed. Rian my service advisor was extremely Professional at his job. I have never had service this well done. More

Great service and prompt replies when asking for quotes and courteous in and exit interviews during my repairs. and courteous in and exit interviews during my repairs. More

I am still waiting. Have called Daily for 2 weeks. Had to get car back because I needed it and repair didn’t prevent use. Had two promises that service manager would cal Have called Daily for 2 weeks. Had to get car back because I needed it and repair didn’t prevent use. Had two promises that service manager would call because local office couldn’t get response either. Still waiting for that too. Next step go to another Ford Dealership for the service. More

My service rep has gone above and beyond ensuring that i was aware of delays in parts on order. She was outstanding as for the fix the part that was replaced did not fix my issue, I still intermittently get was aware of delays in parts on order. She was outstanding as for the fix the part that was replaced did not fix my issue, I still intermittently get a blue screen, black screen or flickering on my cameras, additionally When this happens I get a message on the screen that brake assist is not available see manual which when I try that fix it stills gives me the message. More