AutoNation Ford Lincoln Orange Park

Very pleased with dealership, had a new service rep, but with shortage of help around still seemed pretty staffed. After a few gliches at beginning about drop off or waiting for car and not shwing any recor with shortage of help around still seemed pretty staffed. After a few gliches at beginning about drop off or waiting for car and not shwing any record in computer, we've been going there for 20 years and serviced 5 or 6 veichles there, not sure why past visits didn't show up. Diane said not sure how long it would be but after getting a couple recomendations done we were done paid for and on our way in less than 2 hours. More

The service manager and the service agent delivered as promised. The work was performed on time and for the price given prior to work being completed. promised. The work was performed on time and for the price given prior to work being completed. More

I called 2 weeks in advance for oil change, tire rotation, balance, alignment, transmission tune up, and for the backup camera recall to be fixed. When I got there, I was told they could not do the rotation, balance, alignment, transmission tune up, and for the backup camera recall to be fixed. When I got there, I was told they could not do the recall and then charged me $700 for the oil change, tire rotation, alignment, balancing, changing 8 spark plugs and did not do a transmission service. The only reason I took my vehicle here was for the recall and transmission service, otherwise my oil change, tire rotation, balance and alignment would have been $80 at my normal car shop. (I have free tire rotation and alignment from where I bought the tires). So, I was overcharged by $620, did not get all the work done, AND have not heard back from them regarding the recall part. This is not my first bad experience with them. They were unable to figure out a window issue (the window would go slightly up and down on its own) turns out it was simply due to a low car battery ( they replaced motors and a regulator, did not fix it. I had to get a new battery, no issues since, so likely was some sort of short due to low power). The guy who greeted me was funny and had some cool jokes. Overall, I often feel these guys charge way too much and do not know what they are doing. I will only go back for the recall parts, that is it!! More

Great experience, great staff, clean dealership. I would highly recommend this location to anyone. Thanks I would highly recommend this location to anyone. Thanks More

Everyone was very professional and also personal . I love my car and feel I got a fair deal. I love my car and feel I got a fair deal. More

Great customer service. Always feel confident that my car is getting the best possible service Always feel confident that my car is getting the best possible service More

Great service as always. Jack was very helpful setting up my Ford Pass and educating on features. Jack was very helpful setting up my Ford Pass and educating on features. More

Service department is awful. Overcharge for parts compared to other Lincoln delaers and then never return your phone call when you question thier honesty. Employees blame the c Overcharge for parts compared to other Lincoln delaers and then never return your phone call when you question thier honesty. Employees blame the corporate office because it is out of their hands. Corporate greed at it's finest. Do yourself a favor and use another dealer. More

Very welcoming, accommodating, very nice. Mr.W.Sanders was the best car sales person we ever had. He is wonderful. Mr.W.Sanders was the best car sales person we ever had. He is wonderful. More

Always very helpful and gets my car fixed quickly! Rian Buckman was very friendly and helpful. Rian Buckman was very friendly and helpful. More