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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,598 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,598 reviews
May 31, 2022
The poorest service experience I've ever had. The service tech never kept me informed and I only got information when I called. The service cost me $1200 which would have been covered by my exten The service tech never kept me informed and I only got information when I called. The service cost me $1200 which would have been covered by my extended service contract if the service tech had only contacted the extended service company. After complaining to the Service Manager was promised money for the rental car being delayed but have not received any money. More
by Tonyg15
Employees Worked With
Ask AutoNation
May 31, 2022
This past Saturday I took my 2016 F150 to Autonation for a diagnostic. They found the problem, But don't have the part. Unsatisfactory for the customer or customers. for a diagnostic. They found the problem, But don't have the part. Unsatisfactory for the customer or customers. More
by Troy
Employees Worked With
Not sure
May 27, 2022
incompetent, uninformative extremely poor customer service lack of mechanical knowledge no sense of urgency inability to fix the problem the 1st,2nd,3rd,4th,5th, time long story short.... brought service lack of mechanical knowledge no sense of urgency inability to fix the problem the 1st,2nd,3rd,4th,5th, time long story short.... brought truck in 6 months ago was told ready 5 times picked it up each time only to have to return it back because it was continuously worse than the previous time . upon picking up the 5th time still not fixed after $$$ 11k now getting professional advice. More
by AGIFFORD
Employees Worked With
JEREMY / Richard
May 26, 2022
This was my first service visit for my 2020 Ford Escape. The service rep was courteous and got my oil change and recall done. I brought car in that morning, but would have liked to have the service comple The service rep was courteous and got my oil change and recall done. I brought car in that morning, but would have liked to have the service completed that day since I did have an appointment. More
by grammieburns2016
Employees Worked With
Jeremy
