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AutoNation Ford Lincoln Orange Park

Jacksonville, FL

4.6
1,565 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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7700 Blanding Blvd.

Jacksonville, FL

32244

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Showing 1,565 reviews

July 28, 2022

This dealership has fantastic Service Associates that care about you and your needs. I would recommend this dealership to anyone that wants to be treated with respect. They will definitely go the extra m More

by RSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Holmes
Aug 01, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 01, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 28, 2022

Service department doesn’t answer the phone or return calls. I dropped my vehicle off because it shakes and cuts off, I have an extended warranty. They had my truck for 4 days and did nothing. I told the More

by SMR37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
Aug 01, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 27, 2022

Scheduled service dropped off at 8:00am came back at 4:10pm service advisor said he would check status. At 5:40pm was told nobody touched my truck. More

by kenneyjohn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan
Jul 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (904) 372-8639 to discuss what we can do to help.

July 26, 2022

I didn’t have to wait long for the service of my Mustang. I waited in their customer service area, which had a nice desk cubicle where I easily set up my laptop. David gave me an ETA and let me know when the More

by CSJax12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Craddock
Jul 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jul 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2022

Service was great! Everyone was very professional and courteous. I was informed about the problem and expected time of repair. My car was repaired in the promised ti More

by Deborah Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, I am sorry I can not remember the ladies I spoke to but they very professional and helpful. Thank you to all.
Jul 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello Deborah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Jul 29, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2022

The process before e the sale was outstanding Sandra was a joy to work with. Support after the sale was outstanding More

by E336210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra The sales manager was outstanding
Jul 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 25, 2022

Service repair on AC. Tech had trouble finding the problem at first but fixed it on the 2nd visit. More

by isihea55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renea
Jul 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 25, 2022

Told them outlet in trunk area out. Said they fixed but didn't charge because didn't have a price code. Checked it and it doesn't work. Was not fixed. More

by navy19771981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian I believe
Jul 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (904) 270-9943. We would appreciate the chance to turn your experience around.

July 25, 2022

Very professional and courteous staff in service especially Isaac . Would highly recommend the service department More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Jul 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello Pam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

July 24, 2022

The service was outstanding. Very courteous staff who were knowledgeable about their services. Were more than willing to accomodate my needs More

by mh_lateef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 27, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jul 28, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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