AutoNation Ford Lincoln Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This dealership has fantastic Service Associates that care about you and your needs. I would recommend this dealership to anyone that wants to be treated with respect. They will definitely go the extra m care about you and your needs. I would recommend this dealership to anyone that wants to be treated with respect. They will definitely go the extra mile. More
Service department doesn’t answer the phone or return calls. I dropped my vehicle off because it shakes and cuts off, I have an extended warranty. They had my truck for 4 days and did nothing. I told the calls. I dropped my vehicle off because it shakes and cuts off, I have an extended warranty. They had my truck for 4 days and did nothing. I told the advisor to do the tune-up, it was never done. I had to talk to someone else to even get the tune-up done. The day after I picked it up the problem returned and the truck got worse. The check engine light came on, had it diagnosed and when we called to get it repaired we were told that’s a “deep engine” part and the code doesn’t mean that’s the problem. I don’t care if it is a deep engine part or not, if that’s the problem fix it. Especially since it is under warranty. I will not buy another Ford! More
Scheduled service dropped off at 8:00am came back at 4:10pm service advisor said he would check status. At 5:40pm was told nobody touched my truck. 4:10pm service advisor said he would check status. At 5:40pm was told nobody touched my truck. More
I didn’t have to wait long for the service of my Mustang. I waited in their customer service area, which had a nice desk cubicle where I easily set up my laptop. David gave me an ETA and let me know when the I waited in their customer service area, which had a nice desk cubicle where I easily set up my laptop. David gave me an ETA and let me know when they finished. The technician did an excellent job resurfacing the two hubcaps. Thank you! More
Service was great! Everyone was very professional and courteous. I was informed about the problem and expected time of repair. My car was repaired in the promised ti Everyone was very professional and courteous. I was informed about the problem and expected time of repair. My car was repaired in the promised time and I am very happy either the service. I will be going there for all service needed in the future. Thank you David and Auto Nation Ford. More
Told them outlet in trunk area out. Said they fixed but didn't charge because didn't have a price code. Checked it and it doesn't work. Was not fixed. Said they fixed but didn't charge because didn't have a price code. Checked it and it doesn't work. Was not fixed. More
The service was outstanding. Very courteous staff who were knowledgeable about their services. Were more than willing to accomodate my needs Very courteous staff who were knowledgeable about their services. Were more than willing to accomodate my needs More