AutoNation Ford Lincoln Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great experience with this dealership. The sales person Sandra was very pleasant to work with. Overall, very professional staff at this location. The sales person Sandra was very pleasant to work with. Overall, very professional staff at this location. More
I understand there are supply chain issues with getting parts. My vehicle was at Autonation Orange Park for 5 weeks waiting for an intake manifold (aftermarket part) this was the second time in less than a parts. My vehicle was at Autonation Orange Park for 5 weeks waiting for an intake manifold (aftermarket part) this was the second time in less than a year that i had my vehicle in the shop for the same reason. My service advisor kept me in the loop for the most part. More
4 stars due to I couldn’t reach anyone in the service dept. to get any answers about my recalls. I had to call the parts dept., and they transferred me. Once on the phone with Ranae Whitehead, she assure dept. to get any answers about my recalls. I had to call the parts dept., and they transferred me. Once on the phone with Ranae Whitehead, she assured me that parts were available to install at my appointed time. At my appointment time, she took care of everything. My vehicle was completed at a reasonable timeframe, and I left completely satisfied with my service. They need to fix their phone service, people can’t wait for a long time on hold. Overall, I’m happy with my dealings with Ford. More
Traveled from out of state to purchase a vehicle. Jack was wonderful and very professional to deal with. Gave very honest responses to my questions with no high pressure sales techniques. Jack was wonderful and very professional to deal with. Gave very honest responses to my questions with no high pressure sales techniques. More
Regular maintenance scheduled, was smooth. Isaac was great in taking care of what the car needed, even when I had to return later in the day for a filter that had to be brought in. Isaac was great in taking care of what the car needed, even when I had to return later in the day for a filter that had to be brought in. More
i take my three ford cars to Auto Nation Ford Orange Park, Ranae" Whitehead my advisor was great . She asked me if I wanted text or a call for updates on the progress of work being done which is great Park, Ranae" Whitehead my advisor was great . She asked me if I wanted text or a call for updates on the progress of work being done which is great cause I don't see the texts right away. I was called and picked up my car early. More
We have a service plan from when we bought our car . .. set an appointment for an oil change at 9:00am (arrived at 8:30). At 11:00am, I asked how much longer and they said the oil change and tire rotatio .. set an appointment for an oil change at 9:00am (arrived at 8:30). At 11:00am, I asked how much longer and they said the oil change and tire rotation are done they were just waiting to hear back on the recommended services.I told him no, we didn't want those. About 30 mins later my car came around, however it sat there another 20 mins before I was told that it was ready and sign the paperwork. There is absolutely NO reason why an oil change and tire rotation should take 3 hrs!!! More