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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,560 Reviews
bout AutoNation Ford Orange Park: A Legacy of Excellence
AutoNation Ford Orange Park stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Jacksonville, FL, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Orange Park proudly serves as the go-to destination for all things Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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August 16, 2024
I called in to schedule a time to have the front camera diagnosed on my Lincoln, as well as get the scheduled services for my mileage. I was told that I would have to leave the car with them for 3-5 days diagnosed on my Lincoln, as well as get the scheduled services for my mileage. I was told that I would have to leave the car with them for 3-5 days before anyone could work on it, because of staffing issues. I told the service advisor there was no reason to leave the car there up to 5 days when I live 10 minutes away and could bring it in when they found the time to work on it. He refused and said I had to leave it there. Ridiculous. I have been a customer here for over 5 years, but I will not be any longer. More
by johngr904
Employees Worked With
Service Advisor, called at 1245PM
July 26, 2024
robert busch the sales manager did a great job of writing up my deal from start to finish and went out of his way to insure i got every discount possible up my deal from start to finish and went out of his way to insure i got every discount possible More
by geo4748
Employees Worked With
robert busch
July 04, 2024
Unfortunately, my suv had to be towed again to the dealer for the same issue that was supposedly fixed a week before (after paying $700 plus 5 days rental costs for a fully warranted vehicle). the fact that for the same issue that was supposedly fixed a week before (after paying $700 plus 5 days rental costs for a fully warranted vehicle). the fact that I stalled completely out on the highway the first time was scary enough - but it was the second time just a week later on another busy highway that was the scariest. But it was Jennifer at the Ford service desk that calmed my fears to a low roar and eventually helped to restore my trust in the system. She immediately saw what needed to be done - got me into a loaner and got the service people to actually test drive the car after giving another go at repairing it. Fortunately I didn’t have to pay for the second go around.This month has been a real education. More
by jhunter254
Employees Worked With
Jennifer
