AutoNation Ford Lincoln Orange Park

I’ve been working with the offer the last 20 years or more. I have no problem with you. My next vehicle will come from automated more. I have no problem with you. My next vehicle will come from automated More

The service Cassandra provided for my Wife’s Escape was outstanding. When I was called and asked I provided a 1 because the last 2 times I’ve had a vehicle in for service there was no survey provided. Th outstanding. When I was called and asked I provided a 1 because the last 2 times I’ve had a vehicle in for service there was no survey provided. The most recent was due to coolant going into the number 3 cylinder which caused a miss fire. This took over a month and a half to fix. When I called the number straight to Jessica who was the Service Rep she would never answer. I either had to call the main store number or call from a phone not tied to my account. You really need to turn on the Caller ID for them. Then in October of 21 my Ranger was also worked on there and that was over four months long. I understood there were parts issues then with Covid but I have at least 3 text messages and then a couple calls also from Collision it was going for paint. Then they were waiting on a hinge for the hood that was on back order. After they gave me that twice I had my brother check, he previously worked for a Ford Dealership. They were able to locate the hinge in Atlanta, Ga., Indian Hook, SC and also in Lakeland, Fl. When I called Collision at the dealership they magically had one show up. After my Ranger was there for three months I send emails to the GM, Customer Service Rep and others that I could find on your website. Either I got no reply or they came back undeliverable. It’s amazing how I never got a survey for these visits. More

I had an An amazing experience and Sandra and market at Autonation orange park fl work hard at getting me in a vehicle I love Autonation orange park fl work hard at getting me in a vehicle I love More

barbie in service is GREAT ! , she always take great care of my truck , thanks barbie. , she always take great care of my truck , thanks barbie. More

1. Professional. 2 Knowledgeable. 3. Honest 4. Timely. 5. Recommend things that need attention 6. Car washis great. 7. Cannot say enough. 8. Wonderful parts department. Timely. 5. Recommend things that need attention 6. Car washis great. 7. Cannot say enough. 8. Wonderful parts department. More

Helpfully, Friendly, Cleaned SUV really well after oil change and multipoint inspection. The new sitting area is really nice. change and multipoint inspection. The new sitting area is really nice. More

After I purchased a vehicle from AutoNation Ford orange park 2 months ago, they refused to produce the payoff check. My old loan is 20 days past due. The financial guy Nathan never answered nor returned ca park 2 months ago, they refused to produce the payoff check. My old loan is 20 days past due. The financial guy Nathan never answered nor returned calls, the salesman doing the same. Basically I got ripped off. Currently speaking to an attorney. I'm calling first Coast news soon to expose these guys.Buyers beware!!! More

Jessica Henry was super helpful, keeping me informed of what was happening with my car with phone calls. When I picked up my car Jessica wasn't there, but another lady and gentleman were also very friendly what was happening with my car with phone calls. When I picked up my car Jessica wasn't there, but another lady and gentleman were also very friendly and helpful, and my car was brought to me within minutes. More

They do what they have to do and get it done do not waste time time More

Great service and follow up on scheduling future service visits. Pearl is pleasant to work with and very focused on customer service visits. Pearl is pleasant to work with and very focused on customer service More