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AutoNation Ford Lincoln Orange Park
Jacksonville, FL
1,561 Reviews
AutoNation Ford Orange Park is one of the largest Ford dealerships in northern Florida, and is here to cater to all of your automobile needs. Our showroom is located in southwest Jacksonville, near the corner of Blanding Blvd and Collins Rd. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Orange Park is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Orange Park looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,561 reviews
March 29, 2006
Salesman needed verification of residence, this required 3 trips to the dealer for them to get things straigh. Then, about 1 1/2 weeks after we received the vehicle, our finance company called saying that 3 trips to the dealer for them to get things straigh. Then, about 1 1/2 weeks after we received the vehicle, our finance company called saying that the dealer had not forwarded this info to them. 30 days later, our temp tag has expired, the dealership has no idea when they mailed our new tags, and a refund check, to us. 3 days ago I called the dealerships about the these items, they say they mailed them to us on March 22. No, 7 days later, when I called again to say that my tags were gonna expire tonite, they at first tell me that they mailed everything to us on the 22nd, but the refund check was not issued until the 23, and the General Manager cannot tell me when anything was mailed, just that they have been mailed. When i asked if they had looked to see if maybe the tags were still laying around their offices, he said no. When I asked why it was taking so long, he said it was our fault because we have poor credit. This dealership has a decent inventory, and sells their vehicles at a decent price, but so do lots of other dealers around here. It would seem to me that a company would want to build long term relationships with their customers. Not so here. Their employees do not seem to know what they are doing. Customer service is not very important to these people once they get their money. In my opinion, all these guys want is money, not customers. 6 trips to the dealer, and I had to take care of getting the documentation to the finance company that they were supposed to forward, and still no tag or refund. The dealerships response: Its my fault. More
by thepalmeters
Employees Worked With
Willie (Sales) Mr. Peeples (GM)
