AutoNation Ford Lincoln Orange Park

My sales rep Jack was very helpful during the entire process. He helped us with finding the car, having it shipped in, working on my financing options, and getting me a great deal. He didn't try to keep process. He helped us with finding the car, having it shipped in, working on my financing options, and getting me a great deal. He didn't try to keep selling a bunch of ad-ons I didn't want, and was friendly and courteous throughout my purchase. I would defiantly go back for service or another car. More

I went to Duval Ford, to purchase my second vehicle from the company, and all i have to say it was a NIGHTMARE!!!!! I then decided to go back to Mike Shad and i was put on a thrown and they so honest, expla the company, and all i have to say it was a NIGHTMARE!!!!! I then decided to go back to Mike Shad and i was put on a thrown and they so honest, explained all my options in details where i understand, the customer service was the best i have ever experienced with any dealership. I cant wait to go back and buy something else. And tell my family and friends. Thank you More

This was by far the best car buying experience ever! I reached out online Gabe communicated with me online worked up the entire deal on his day off got the price right! When I went to pick up my vehicle i reached out online Gabe communicated with me online worked up the entire deal on his day off got the price right! When I went to pick up my vehicle it was ready for delivery and I had to do was sign on the dotted line! The price was what I was quoted not a penny more! Everyone was great! I will continue to recommend everyone that I hear is looking for a new vehicle! OUTSTANDING! Thank you Mike Shad! More

I recently purchased a new Ford Fiesta from Mike Shad Ford of Orange Park. During our visit my wife and I were introduced to Gabe Valenzuela one of the salesmen. Mr. Valenzuela is one of the most polite Ford of Orange Park. During our visit my wife and I were introduced to Gabe Valenzuela one of the salesmen. Mr. Valenzuela is one of the most polite and informative salesmen we have ever delt with. We didnt feel like we were being pushed around or rushed to make a decision. Mr. Velenzuela was able to answer any questions we had and knew everthing about the vehicle we were looking at inside and out. Not only was Mr. Valenzuela excellent but the rest of the sales staff a Mike Shad was great as well. I was there for about a hour the day before we purchased the car, came back the next day and everyone there knew our name and to be honest I felt bad because i didnt know half their names. I also want to thank Mr. Ike Ettinger from the finance department for satting up payments we were pleased with. So again we thank Mr. Gabe Valenzuela and the whole Mike Shad sales department for their excellent customer service. More

What can I say about the team of gentlemen that sold me a new 2011 F-150. Outstanding service. This is my second F-150 that I have purchase from Mike Shad Ford of Orange Park. Gabriel was very professiona new 2011 F-150. Outstanding service. This is my second F-150 that I have purchase from Mike Shad Ford of Orange Park. Gabriel was very professional from the time I walked in and from the time I drove off in my new F-150. The finiance team worked with me and we came up with a monthly payment a little less than the monthly payments on my 2009, F-150 that I trade in. I'm a Very Happy customer. More

This dealership is definitely top notch! My husband and I went in looking to purchase a new F-150. Gabriel was VERY helpful and nice throughout our whole experience. We were upside-down quite a bit on our tr went in looking to purchase a new F-150. Gabriel was VERY helpful and nice throughout our whole experience. We were upside-down quite a bit on our trade-in, and Gabe literally worked his xxx off trying to get us the best deal possible. It really shows that this dealership is all about customer happiness/satisfaction, and the employees reflect this. Definitely highly recommended if you're looking for a smooth, not typical 'in your face' car-buying experience! More

12/23 - I went to Mike Shad Ford at 8:30pm (They close at 9:00) I went to the used car lot to look at full size SUV/Trucks. That night driving home my truck I used to have quit on me. I need a vehicle and ne 9:00) I went to the used car lot to look at full size SUV/Trucks. That night driving home my truck I used to have quit on me. I need a vehicle and needed one quick. Brad Swain walked out to the used car lot and introduced himself to me and asked if he could help. I told Brad that I was just looking and that they where about to close and did not want to bother them. Brad said that they would stay here as long as you want us too. I asked Brad if I could return in the a.m. to look at a couple of vehicles, he made a 9:00a.m appointment for me to look at acouple of trucks (I did mention that I liked the Expedition we where standing by talking). The nest day 9:00a.m I showed up with my family and Brad was right there to greet us (we where treated like VIP's) and he had the Expedition right there to test drive. (wow - I been to places where the salesmen could not remember what vehicle you looked at 5 minutes ago). We looked at a couple other vehicles, but we went back to the first one. We (wife and I) talked with Ike (he did the finaces) Brad Burnett was the sales manager I spoke to that day he was busy but he spoke to each and every person in the show room and Mike Heslink he happen to walk by my family and I a couple of times, he spoke to use even though he was not involved in our purchase of this vehicle. My family and I where treated like VIP's the whole time there. I have gone back for an oil change since (have put on some miles) I set up and appointment for oil change. I show for the oil change Paul Kratz met me told my truck back had the oil change done he also went over the basics. After he was done he came and got went over the vehicle maintance with me and when I should bring it in next. The service at Mike Shad is out of this world (it is nice to be treat like a person). Thanks Mike Shad I will be doing more business with you. And I have already recommended people to shop at Mike Shad More

This was my first visit to Mike Shad Ford. It was an awesome experience! I am a female that looks very young- and am generally treated that way. Bill went above and beyond to make sure I knew exactly wh awesome experience! I am a female that looks very young- and am generally treated that way. Bill went above and beyond to make sure I knew exactly what was going on. He took his time, answered my questions, and walked me through practically every detail of my Explorer. I greatly appreciate his time and ALL of his help!! I will definately be back and continue business with Bill and with Mike Shad Ford. THANK YOU! More

I came to the dealership to have my nearly new Ford Fusion, which I just purchase not even 9 months ago, but due to a change in my life style the Ford Fusion was not the car for me. Because I thought I Fusion, which I just purchase not even 9 months ago, but due to a change in my life style the Ford Fusion was not the car for me. Because I thought I needed more room, I had traded it my Ford Mustang which I had also purchase at this dealership just a few years before. While waiting for my Fusion to be services, I ran into Stave the sale person who had sold me the Fusion, during our conversation I mettioned how much I missed my Ford at which time we stated talking about what they had available in the lot. Once again Stave has gone out over and beyond to help me find just the right car for me. Overall I can't say enough good things about this dealership, from the service the department to the salesroom floor including the financing department everyone has always treated me not like a customer, but like family. I am extremely happy to continue doing busines here and hope that ina few years time or less when I start thinking about purchasing another car that Steve is once again my saleperson and if not than I will be more than happy to deal with any saleman in thsi dealership, because once again everyone its obsolutley great. Thank You, Everyone at Mike Shad Foord Nury More

Brad was new to this dealership, but had sold cars in the past. He was very helpful and could tell I was one to take my time on a new vehicle purchase. He took his time and explained everything about the var past. He was very helpful and could tell I was one to take my time on a new vehicle purchase. He took his time and explained everything about the various options availible and how they functioned. I was totally satisfied with Mike Shad dealership and would highly recommend them to all my friends and realatives! More