AutoNation Ford Lincoln Orange Park

First of all, I had already been per-approved through my bank but they had to make me feel out all the paper work so they can check my credit. Next, the used car guy (Jeff) jerked the keys from my hand and bank but they had to make me feel out all the paper work so they can check my credit. Next, the used car guy (Jeff) jerked the keys from my hand and then went to my car to snap pictures. Meantime, I went to the parking lot to look at a similar car, since I never saw the inside or test drove the one I was doing all the paper work for.... Then an older guy, with a sun hat on in his 80's hits the alarm when I was looking inside the car through the window and told me to look at another one because he is driving it for the day. Now I am getting really upset with the xxxx poor customer service so I went back inside. Jeff came back with the trade offer which was 2000 dollars less then Kelly Blue Book value under the fair selection. He was an xxx about it and in front of customers he started saying my car was poorly taken care of... Jeff, handed my keys and said well have a nice day he has other customers to make deals with. As I get home, I start getting emails stating they have decided to give me what I ask for on my trade in... ARE YOU SERIOUS? Horrible Horrible Horrible... More

Hastle free, made car buying easy and fast. They found the car I was looking for before I left with all the features I wanted the car I was looking for before I left with all the features I wanted More

Mike Shad Ford of Orange Park staff was extremely courteous and helpful in every respect and I will recommend them to family and friends. I personaly, look forward to doing business with them in the courteous and helpful in every respect and I will recommend them to family and friends. I personaly, look forward to doing business with them in the future. More

I have purchased all my vehicles at ford dealerships and have always been happy with my vehicles and all the sales people I have come in contact with. have always been happy with my vehicles and all the sales people I have come in contact with. More

Sales person was very professional, very customer sevice oriented, helpful and responsable, overall this dealer is the best in town... I live by the beach but I will come orange park to do bussiness here.. oriented, helpful and responsable, overall this dealer is the best in town... I live by the beach but I will come orange park to do bussiness here.. is just worth to drive the distance More

My sales rep Jack was very helpful during the entire process. He helped us with finding the car, having it shipped in, working on my financing options, and getting me a great deal. He didn't try to keep process. He helped us with finding the car, having it shipped in, working on my financing options, and getting me a great deal. He didn't try to keep selling a bunch of ad-ons I didn't want, and was friendly and courteous throughout my purchase. I would defiantly go back for service or another car. More

I went to Duval Ford, to purchase my second vehicle from the company, and all i have to say it was a NIGHTMARE!!!!! I then decided to go back to Mike Shad and i was put on a thrown and they so honest, expla the company, and all i have to say it was a NIGHTMARE!!!!! I then decided to go back to Mike Shad and i was put on a thrown and they so honest, explained all my options in details where i understand, the customer service was the best i have ever experienced with any dealership. I cant wait to go back and buy something else. And tell my family and friends. Thank you More

This was by far the best car buying experience ever! I reached out online Gabe communicated with me online worked up the entire deal on his day off got the price right! When I went to pick up my vehicle i reached out online Gabe communicated with me online worked up the entire deal on his day off got the price right! When I went to pick up my vehicle it was ready for delivery and I had to do was sign on the dotted line! The price was what I was quoted not a penny more! Everyone was great! I will continue to recommend everyone that I hear is looking for a new vehicle! OUTSTANDING! Thank you Mike Shad! More

I recently purchased a new Ford Fiesta from Mike Shad Ford of Orange Park. During our visit my wife and I were introduced to Gabe Valenzuela one of the salesmen. Mr. Valenzuela is one of the most polite Ford of Orange Park. During our visit my wife and I were introduced to Gabe Valenzuela one of the salesmen. Mr. Valenzuela is one of the most polite and informative salesmen we have ever delt with. We didnt feel like we were being pushed around or rushed to make a decision. Mr. Velenzuela was able to answer any questions we had and knew everthing about the vehicle we were looking at inside and out. Not only was Mr. Valenzuela excellent but the rest of the sales staff a Mike Shad was great as well. I was there for about a hour the day before we purchased the car, came back the next day and everyone there knew our name and to be honest I felt bad because i didnt know half their names. I also want to thank Mr. Ike Ettinger from the finance department for satting up payments we were pleased with. So again we thank Mr. Gabe Valenzuela and the whole Mike Shad sales department for their excellent customer service. More

What can I say about the team of gentlemen that sold me a new 2011 F-150. Outstanding service. This is my second F-150 that I have purchase from Mike Shad Ford of Orange Park. Gabriel was very professiona new 2011 F-150. Outstanding service. This is my second F-150 that I have purchase from Mike Shad Ford of Orange Park. Gabriel was very professional from the time I walked in and from the time I drove off in my new F-150. The finiance team worked with me and we came up with a monthly payment a little less than the monthly payments on my 2009, F-150 that I trade in. I'm a Very Happy customer. More