AutoNation Ford Lincoln Orange Park

Very satisfied with Mike Shad Ford. The F-150 was the second new vehicle that I have purchased there in the last 14 months. I would strongly recommend this dealer and Ford products to anyone. second new vehicle that I have purchased there in the last 14 months. I would strongly recommend this dealer and Ford products to anyone. More

I have never received better service. This should not surprise me as I had purchase my previous car here as well a few years ago. I visited several Ford Dealerships in the area wanting to get the righ surprise me as I had purchase my previous car here as well a few years ago. I visited several Ford Dealerships in the area wanting to get the right price with true professional service. I have never seen a group of people work so hard to find what I wanted at the right price. The professionalism of everyone involved was MAGNIFICANT. Steve Estes was dedicated to getting me into a vehicle but not just any vehicle. It was the one I asked for with the features I wanted and even the right color. I was going back and forth on the Mustang V6 Premium and the GT 5.0. I really wanted the GT but wasn't sure I could get it a the right price. THEY ALL MADE IT HAPPEN. Steve found the GT in another color (white) here in Florida but he knew I wanted the Kona Blue. He could of said the white is all I can get in the state but he didn't. Even though I told him the white would be fine, he continued to search for the Kona. Three days before we were going to close the deal he called and said he found the Kona in Georgia and that they already had someone on the way to get. I couldn't believe it!! They all truly cared about what I really wanted!!!!! Most dealerships will promise you one thing but switch things around when it comes time to sign the papers. NOT THESE GUYS. They promised to stick to their word and they did. Every single person I encountered from the receptionist to the financing and closing of the deal was exceptional. Most car shopping experiences are an ordeal. With Mike Shad Ford, it was a wonderful experience that made my 30 year dream come true. I will refer every person I can to them for sales and service. I will never go anywhere else. Thanks to all of you at Mike Shad for fulling my life long dream. Ford should make you all the example of what every dealership should be. More

I AM COMPLETELY SATISFIED AND DEFINITELY RECOMMEND. STEVE WAS JUST WONDERFUL IN ANSWERING ALL OF MY QUESTIONS AND CONCERNS IN REGARDS TO THE WARRANTY, SERVICE, AND PERFORMANCE OF MY NEW 2012 LINCOLN MK STEVE WAS JUST WONDERFUL IN ANSWERING ALL OF MY QUESTIONS AND CONCERNS IN REGARDS TO THE WARRANTY, SERVICE, AND PERFORMANCE OF MY NEW 2012 LINCOLN MKZ. HE EVEN DROVE MY NEW CAR FROM ORANGE PARK TO TALLAHASSEE RIGHT TO MY DOOR, WHAT BETTER SERVICE CAN ANYONE ASK FOR.... THANK YOU SO MUCH STEVE! AND THANK YOU ORANGE PARK LINCOLN. More

I was completely satisfied with Rob and Chris. I came into the dealership to see if they could offer me a deal that was better than refinancing my car. I left with a brand new Focus and am very happy! into the dealership to see if they could offer me a deal that was better than refinancing my car. I left with a brand new Focus and am very happy! More

Absolutely outstanding experience. Everyone from sales to financing was extremely helpful and not pushy at all. Josh Wicker was very knowledgable about the Mustang and helpful in making decisions. The d to financing was extremely helpful and not pushy at all. Josh Wicker was very knowledgable about the Mustang and helpful in making decisions. The delivery process was completed quickly. I also received a great trade allowance making the whole buying experience even better. I would highly recommend Mike Shad Ford for anyone needing a new Ford More

I originally went into Mike Shad to test drive a 2012 Focus but ended up test driving a 2012 Escape which I enjoyed. Walt Gage listened to my needs and concerns and was able to work with me and stayed wi Focus but ended up test driving a 2012 Escape which I enjoyed. Walt Gage listened to my needs and concerns and was able to work with me and stayed within what I was wanting for price and payments Mike was very pleasant and helpful and would recommend him to anyone. I continue bringing my business to Mike Shad and recommended to others More

great place to by a car. clarence got us a car and out great place to by a car. clarence got us a car and out the door in 2 hours. i have bought 3 cars from mike shad in ten yeaes. great place to by a car. clarence got us a car and out the door in 2 hours. i have bought 3 cars from mike shad in ten yeaes. More

We needed routine check up on vehicle and Bill always goes above and beyond to get the job done right! We have and will continue to recommend Bill and Mike Shad Ford Service Department to many. Bill al goes above and beyond to get the job done right! We have and will continue to recommend Bill and Mike Shad Ford Service Department to many. Bill always makes sure the customer is fully involved, knows exactly what is going on, monitors your time and makes sure that you are ultimately satisfied with services! Thank you Bill! More

When my husband and I decided to purchase a boat, we knew we needed a vehicle that could do some major hauling. Tabitha Collins referred me to Mike Shad Ford of O.P. and I'm so glad she did. We worked with we needed a vehicle that could do some major hauling. Tabitha Collins referred me to Mike Shad Ford of O.P. and I'm so glad she did. We worked with Steve Estes. I had no clue what brand/make of vehicle that I wanted; however I did have some very vague ideas. After my husband told Steve the basics of what I was looking for, he went to work trying to match us with the perfect fit. He didn't haven anything within our price range on the lot, but told us not to give up, and that he would look for us and send us an email with a few different options. What he did was like Superman! or even more like match.com or something because he found the most amazing vehicle that I fell in love with just from pictures!!! The vehicle was located all the way in Pompano Beach, FL, and we had to get pre-approved for financing prior to them bringing the car to Orange Park. The General Manager of the dealership gave me a fair and very reasonable trade in value for my Passat, but we were having trouble getting financing. Steve recommended that we look into being approved for financing through Navy Federal Credit Union. *Cha-ching!* Perfect Idea!! We got a rate much lower than anyone had previously found, then called Steve, and he had the vehicle brought up the very next day. I fell in love with it the minute I saw it, I couldn't believe how amazing it was!! I am thoroughly content with my used vehicle purchase! I don't think I could have found a better fitting vehicle! The financing department personnel that worked with us, Ike (I think his name was), was SO polite! He was such a happy person, I couldn't help but smile like crazy! I'm so glad that Tabitha referred me to Steve Estes! I will never buy another vehicle from another sales associate! He is the most honest, sweet, and sincere car salesman I have ever met! I'm glad to be apart of the Mike Shad Ford Family now! More

I spoke to Clarence about a problem with my sync system and he made sure that I was directed to the right person, had an appointment with service and followed up with me when I picked the Escape up. Dan to and he made sure that I was directed to the right person, had an appointment with service and followed up with me when I picked the Escape up. Dan took the truck in and let me know that if it took more than 1 day that he would work with Bill because he would not be there the next day. The second day Bill called me to let me know what was being done to fix the problem and called me when it was ready. The repairs were done and the sync system works better than I ever thought it would. Thanks, Roger Thompson More