AutoNation Ford Lincoln Orange Park

We purchased a brand 2013 Ford Fusion from Mike Shad Ford - Orange Park and the level of service we received was amazing we love our new Ford. Special thanks to Clarence for getting us in the fusion! - Orange Park and the level of service we received was amazing we love our new Ford. Special thanks to Clarence for getting us in the fusion! More

We were very satisfied with our overall experience while buying our new car. Carlos Wood took his time to explain in details the different functions and abilities of the car. buying our new car. Carlos Wood took his time to explain in details the different functions and abilities of the car. More

Clarence was very personable and knowledgeable. He answered every question we had without hesitation and got us the car we wanted. As we waited because of many people there to buy cars, he kept us in answered every question we had without hesitation and got us the car we wanted. As we waited because of many people there to buy cars, he kept us informed as to the progress of out transaction. More

Clarence was very helpful in the buying process of our 2013 ford explorer.. I would highly recommend any of my family and friends going to him in the future. He is defiantly the salesman I will go to for 2013 ford explorer.. I would highly recommend any of my family and friends going to him in the future. He is defiantly the salesman I will go to for any of my future vehicles. More

Went in to purchase a new 2013 Mustang GT. I did all my research and was already approved for financing before I went. I was greeted by Jim. He was very informative about the vehicle and very down to Earth research and was already approved for financing before I went. I was greeted by Jim. He was very informative about the vehicle and very down to Earth. They did not have the Mustang I was looking for at that store, but they had one at their store at the Avenues. Jim went and picked it up for me so I didn't have to drive over there. I loved the car and the negotiations on the price went smooth and quick. I got the car for a great deal and was in and out in no time. I would highly recommend this dealership. I also purchased a new Pathfinder from Mike Shad Nissan, right across the street, and also had a great experience there. More

Bought a vehicle from Mike Shad a couple of years ago, had a great experience there so I returned. Again I was treat like a person and not a number or sale. The staff was top notch, they all where able to had a great experience there so I returned. Again I was treat like a person and not a number or sale. The staff was top notch, they all where able to answer my questions and met my needs to get me into the vehicle in needed. From my 1st visit a couple of years ago to present Mike Shad and his team have performed 110% to keep me on the road. I highly recommend Mike Shad as the car/truck dealer to see. More

My husband and I test drove a Ford Expedition, were very interested in the vehicle, and the customer service we received, or rather did not receive, was horrible. The salesperson we were working with seemed interested in the vehicle, and the customer service we received, or rather did not receive, was horrible. The salesperson we were working with seemed interested in making the deal. We never heard back from him, so we called to let him know we were interested in purchasing the car, and were told by him that he had been told by his superiors he was not allowed to call us back because there was a discrepancy in the price of the vehicle. Very bizarre behavior! There are way too many dealerships around the area to settle for the strangeness and mismanagement of Mike Shad!! More

I went to Mike Shad because it is closer to my home but my intentions was to go to Duval Ford. However, when I parked, Walt came out and was so accomodating, I decided to purchase my vehicle. The service w my intentions was to go to Duval Ford. However, when I parked, Walt came out and was so accomodating, I decided to purchase my vehicle. The service was fantastic and they were fair with my trade-in. I was looking for any excuse to stay in my old vehicle, but could not fine one More

Brought vehicle in for smoke coming out of engine compartment just before closing on a Saturday. Dan and service associate was very helpful, professional and knowledgeable in determining the potenti compartment just before closing on a Saturday. Dan and service associate was very helpful, professional and knowledgeable in determining the potential problem. Brought vehicle back in 1st thing Monday morning and Bill Norris had everything ready to go to include getting my vehicle inducted all the way through the rental car. The whole process was seamless and took very little time. Completely satisfied by the professionalism and integrity at Mike Shad Ford. More

I have chosen the rating, ALL # 5's! Mike Shad Ford of Orange Park, FL is an outstanding dealership that provides quick and professional service to the customers. Walt Gage is my car salesman referencing Orange Park, FL is an outstanding dealership that provides quick and professional service to the customers. Walt Gage is my car salesman referencing the purchase of a new 2012 Mustang. Mr. Gage went BEYOND and above the "typical," services provided by a salesman. He searched for, found, and had the car I designed delivered to Mike Shad Ford Orange Park, FL within 2 days. Further, he became actively involved with the manager until the deal was "A go!" Walt Gage provides the true meaning to "How to be an excellent car salesman!" He never answered the cell phone when he was speaking with me, took care of specific details including but not limited to Syncing processes, and called the day following delivery inquiring to if I was satisfied with my new purchase and stated I could call with any questions or concerns. I truly appreciated driving off of the lot in an immaculate clean vehicle with a full tank of gas knowing that if anything went wrong, I could phone Walt Gage. I trust Mr. Gage because he listens, discusses the facts, and is honest. Then, he makes possible, purchasing a new vehicle, without any hassels, without the bargaining game, and with the BEST price the first time "money" is communicated. Also, when it is time to pick up the car, Walt Gage goes over it with a fine tooth comb as if he was getting ready to hand the car over to a family member. He is the BEST!!! Mike Shad Ford is blessed to have such an employee. I have bragged on the purchase including the process! Thank you for giving me the opportunity to express shopping at MSF with Walt Gage as my car salesman, Is A Pleasure! More