AutoNation Ford Lincoln Orange Park

Hassle Free Negotiation First, I would like to give credit to Jack T for a job well done. You will not believe that it takes a lot to convince me in buying something especia First, I would like to give credit to Jack T for a job well done. You will not believe that it takes a lot to convince me in buying something especially a big one like this one. But the patience he has and the openness to conversation, opinion, views made the transaction easy, fun and enjoyable. He answered all our questions, concerns and even explained some financing strategy in order for us to save some more dollars. Same goes to Chris, Jeffrey and I forgot the name of the other finance manager. Autonation Ford Lincoln stood up to your promise to the customers. Keep up the good work and more power to Ford. "IT'S ALL ABOUT THE CUSTOMER" More

Best Purchase experience in 27 years I purchased my Cmax hybrid on April 25th 2014. Dave Puliafico was my salesman. This was my best car buying experience EVER! I've had really bad ones I purchased my Cmax hybrid on April 25th 2014. Dave Puliafico was my salesman. This was my best car buying experience EVER! I've had really bad ones in the past. This dealership is truly dedicated to customer service. Everyone there did all they could to make my purchase enjoyable. They know how to treat their customers. That's the bottom line. I was so impressed with them (on easily done) that I contacted Ford Corp office! Would send friends and family there without a doubt. They really set the bar high. More

worst dealer service center every time we took a car in they would do something stupid like leaving oil on my wheels/bumpers blowing a fuse in my car and trying to hide it changing all your radio ac seat c they would do something stupid like leaving oil on my wheels/bumpers blowing a fuse in my car and trying to hide it changing all your radio ac seat controls they never delivered a new purchase cleaned properly and after being a customer for over 20 years i was asked to find another dealer because i asked them to use fender covers and stop dragging hoses across my paint and when i contacted auto nation corporate they ignored me as well as the general manager so every one save your self the trouble go to bozard ford they treated us very good and cared about our vehicles and our business we need to show dealers like auto nation that they don't matter and stop giving them our business maybe then large companies such as these will understand we the consumer are the reason they have a job. More

Guided me with the needed maintenance for a vehicle recently acquired, helped me out with the current offers and discounts, and even got me a free rental while my vehicle was serviced. Excellent Servi recently acquired, helped me out with the current offers and discounts, and even got me a free rental while my vehicle was serviced. Excellent Service/Dealer Shop. More

I worked with Salesman, Steve Martin, who is at the AutoNation Ford Lincoln dealership in Orange Park. He helped me with the purchase of a 2006 Toyota Tundra. He was awesome to work with. He asked alot AutoNation Ford Lincoln dealership in Orange Park. He helped me with the purchase of a 2006 Toyota Tundra. He was awesome to work with. He asked alot of questions, so that he could help me find what I was looking for. He was very quick in responding to my emails, and worked directly with my loan officer at my credit union. He also resolved a minor issue with the tag/title fees when the final paperwork was being filled out at the dealership. I would definitely recommend him to anybody that is looking for either a new or used car..He's awesome!!! Very personable and friendly. More

Mike has renewed my trust in dealerships. There were no surprises - no hidden costs & the entire experience was great. Would highly recommend Mike to anyone looking for an honest & respectful salesperson. surprises - no hidden costs & the entire experience was great. Would highly recommend Mike to anyone looking for an honest & respectful salesperson. Brian Livingston was the finance manager I had the pleasure to meet and he was also great to work with. I was promised a price before I went to the dealership & that's the price I paid. Thank you Mike & Brian!! More

This is my regular Ford service center where I get all of the maintenance, etc., done for my 2004 Ford Explorer Limited. The employees of this dealership have gone out of their way to ensure that I am a sati the maintenance, etc., done for my 2004 Ford Explorer Limited. The employees of this dealership have gone out of their way to ensure that I am a satisfied customer. My Service Advisor, Dan Coburn, always takes good care of me, advising me of the options that I may have, and which, from a professional service point of view, would be the best option (this is not always the most expensive or biggest repair or maintenance option available to me at the time). When Dan is not available (vacation or other), I am still well looked after. Recently, I purchased 4 tires and I was advised that the Ford Warranty program would be a wise investment. It certainly turned out to be so when the very next day I ran over a screw driver in the street and needed repairs. Then, as it was the end of the day and the service department was closed, the Sales Department showed me where the key drop was located and gave me a ride home. The dealership also offers a service to take you home when you leave your vehicle for service and then pick you up for return to the dealer when your vehicle is ready. Many years ago, before Dan became my advisor, I did have a difficult time with another advisor. Mr. Jordan, the Service Manager, handled my complaint to my complete satisfaction, and I have been a very happy customer ever since. I would recommend this Service Department to anyone, and even if Dan cannot be everyone's Service Advisor, you will receive fair, reliable, courteous and professional service. More

My wife and I were searching for a specific MKZ, white with a charcoal interior, and NAV system. We worked with local dealerships trying to find this vehicle to no avail. We finally located the vehicle with a charcoal interior, and NAV system. We worked with local dealerships trying to find this vehicle to no avail. We finally located the vehicle 240 miles from Sarasota, Florida in Jacksonville at AutoNation Ford Lincoln Orange Park. I spoke to Mike Swank on the phone and we worked out a great lease price. Mike returned all my calls and e-mails promptly during and after negotiations. Perfect transaction! Now for the astounding part. Mike drove the car to Sarasota washed with a full tank of gas. He answered all our questions about the car never once indicating he had to get back on the road. Oh yes, no additional charge for the delivery! I have been buying and leasing cars for almost fifty years and this has been the absolute best experience I have ever had. Wish we lived closer so we could use this dealership for service. More

I really enjoyed the experience I had today. Clarence helped me on my price and was very patient with me. With other dealerships I have experienced them trying to force any car on me and the customer ser helped me on my price and was very patient with me. With other dealerships I have experienced them trying to force any car on me and the customer service was terrible. Since I came in today they have given me many options and have worked with me in every way possible. I just want to say I love my experience and they did a great job. -tatyana brewer More

We bought a 2013 Ford Fusion and it is the car of our dreams, Carlos helped us find exactly what we were looking for and gave us the right price. We are more than happy with our experience and would high dreams, Carlos helped us find exactly what we were looking for and gave us the right price. We are more than happy with our experience and would highly recommend Mike Shad Ford Lincoln, talk to Carlos!!!!! More