AutoNation Ford Lincoln Orange Park

Very helpful My mother, sister, and I showed up looking for a car for myself while I'm here attending JU. Malcolm was very helpful and patient while we were checki My mother, sister, and I showed up looking for a car for myself while I'm here attending JU. Malcolm was very helpful and patient while we were checking out different rigs. We got help from both Malcolm and Ryan the next day when we ended up purchasing the vehicle that I wanted. Everyone was super helpful and nice, and the process was pretty quick! I would definitely recommend them to anybody wanting to get a rig. Super cool people for sure! More

Best car buying experience ever I want to recognize a particular sales person at the Auto Nation Ford location in Orange Park, Fl. August 25th my wife and I visited that location to I want to recognize a particular sales person at the Auto Nation Ford location in Orange Park, Fl. August 25th my wife and I visited that location to purchase a Ford Escape. Karen Aliff assisted us that day. She was extremely knowledgeable of the Ford product.. She asked us a few questions to determine exactly what we were looking for. She showed us a Certified Pre Owned and a comparable new Escape. We traded in a 12 year old car and were offered way more than we ever dreamed we would get trade value. We made the deal and Jeff Holland assisted us in the financing. Shortly there after we drove off the lot in exactly what we wanted, and for a great price. I was also in need of a truck for work and decided because of Karen's professionalism I was at the dealership the next morning when the store opened. The truck I wanted was at another AN location. The truck was brought to the Orange Park store and again an awesome deal was made on a pre owned truck with 18,000 miles for thousands less than a new truck. Again Jeff arranged my financing and I left thrilled with my car buying experience. Thanks Auto Nation and your great team. Best car buying experience for me ever. More

Great experience 2nd Auto purchased from Autonation Ford Orange Park, they have a better selection than other dealers in the Jacksonville area and the Sales team was k 2nd Auto purchased from Autonation Ford Orange Park, they have a better selection than other dealers in the Jacksonville area and the Sales team was knowledgeable. Even when I had issues with my phone they took the time to wait to ensure I understood how to connect my phone and use the new features of my new car! Nathan Goodroe was outstanding sales person and answered every question I had! More

Five stars We had a quick and easy experience at auto nation. We were able to find the car we wanted and had great service. I would definitely recommend this dea We had a quick and easy experience at auto nation. We were able to find the car we wanted and had great service. I would definitely recommend this dealership to friends and family. More

Smiling. Thanks to Will and team for a great experience. Friendly, knowledgeable, and dedicated to ensuring that our purchase was smooth, and timely. Really Thanks to Will and team for a great experience. Friendly, knowledgeable, and dedicated to ensuring that our purchase was smooth, and timely. Really appreciate all the efforts that Will's and his team put forth to ensure that we got the truck we were looking for at the price we could afford. More

Best Truck buying experience thus far! John Kanicki worked so hard for us! He stayed late, worked a heck of a deal and was happy to put me in a safe and reliable F-150 at the right price. W John Kanicki worked so hard for us! He stayed late, worked a heck of a deal and was happy to put me in a safe and reliable F-150 at the right price. What a pleasure it was to work with someone so knowledgeable and respectful. AutoNation is doing something right having such awesome personnel to take care of your every vehicle need. What an great experience! More

Stay Away Do NOT use the AutoNation Ford Lincoln Orange Park collision shop on Blanding Blvd in Jacksonville, Florida. They do subpar work there & their attemp Do NOT use the AutoNation Ford Lincoln Orange Park collision shop on Blanding Blvd in Jacksonville, Florida. They do subpar work there & their attempt to resolve the problem failed. That is, the sanding compound they used to try to buff out the numerous fresh scratches they put all over my car, only served to diminshed said scratches. They promised me that said process would completely remove said scratches, which they made while painting both of my car bumpers. They also left raised paint along the edge of the back bumper where it meets the trunk. The raised paint looks like it will eventually flake off, leaving a rough unpainted edge on my bumper. Additionally, they left several dirty oily footprints inside of my car trunk where they had no reason to be. I have yet to be given an explanation as to why they were standing inside of my car trunk. While inside my car trunk they knocked the trunk light out of its socket. While getting out of my car trunk, they left serveral dirty oily fingerprints on the painted surface of my trunk. They also left such a fingerprint inside the frame of the driver's door. I WAS TOLD BY COLLISION SHOP WORKER, NIKITA SALGADO, MY CAR WAS READY FOR ME TO PICK UP, THAT SHE HAD INSPECTED IT & THAT IT LOOKED REALLY GOOD. WELL WHEN I INSPECTED IT, I IMMEDIATELY RECOGNIZED & POINTED OUT THAT THE RUBBER STRIP ON MY BACK BUMPER HAD NOT BEEN REPLACED WITH A NEW ONE. AT LEAST, NIKITA FOUND THEY HAD RECEIVED THE NEW ONE & HAD IT PUT ON. I THEN POINTED OUT HOW IT WAS NOT PUT ON PROPERLY. SHE AGREED, BUT TOLD ME I HAD TO COME BACK ANOTHER DAY TO HAVE IT FIXED, AS BY NOW IT WAS THEIR CLOSING TIME. IT'S A REALLY GOOD THING THAT I INSPECT MY CAR ON FREQUENT INTERVALS, AND THEREFORE KNOW ITS CONDITION INSIDE & OUT VERY WELL. FOR IF NOT, I'D STILL BE RIDING AROUND WITH THE SAME OLD RUBBER STRIP ON MY BACK BUMPER THAT AUTONATION HAD ALREADY BEEN FULLY PAID TO REPLACE WITH A NEW ONE. I had the collision shop at another dealership inspect the Autonation Collision Shop's subpar work. I was told if Autonation had done a better job with the sanding compound process it would have completely removed the fresh scratches they put all over my car. I was also told that it is possible that the raised paint will eventually flake off & leave a rough unpainted edge along my back bumper. When I sought assistance from the General Manager, Gene Robbins, the only thing he did was refer me back to the Collision Shop's Manager, Michael Cochran. Although this would simply be going back to the source of the problem. I gave it a try. In return, all I got from Mike was a polite irritated tone of voice, and the chance to correct his misinterpretation of what I'd said. FYI - My car, my baby is a 2012 Ford Mustang. More

Amazing!!! Friendly, easily in and out service. Got everything I wanted for the price I could afford. Nathan and Jeff made my experience of getting a new SUV won Friendly, easily in and out service. Got everything I wanted for the price I could afford. Nathan and Jeff made my experience of getting a new SUV wonderful. More

Great customer service We had a great experience here, so good I went back a few days later and bought a second car. I would without a doubt use this place again. We bought We had a great experience here, so good I went back a few days later and bought a second car. I would without a doubt use this place again. We bought a used F-150 and a brand new Escape. More

excellent! Salesman Ike Ettinger was awesome. very informative about lease program to someone who has never leased before. Very thorough, very funny. My 14 ye Salesman Ike Ettinger was awesome. very informative about lease program to someone who has never leased before. Very thorough, very funny. My 14 year old loved being shown by Ike how to operate all the touchscreen buttons that had to do with the radio and hooking up phones with Bluetooth in the car. He was very friendly and willing to help me with any question I had. He was great! Great dealership and finance manager as well! Everyone was very nice! will be back when lease is up to get another vehicle. Lisa Plank More